Retreat Director

Retreat Director | Ames | $35,000–$40,000 Base + Performance Commission

$35,000–$40,000 base PLUS performance-based commission. Your results drive your pay.

Full Time • Ames, IA

Lead the Ames Massage Heights / Heights Wellness Retreat as a hands-on, sales-driven Retreat manager. You report directly to the local owner and own the Retreat's results: memberships, service elevations, gift cards, and a team that sells with confidence.

Our brand purpose is to Elevate the Lives of the People we Touch. Our Central Iowa Retreats are locally owned and led by a Doctor of Physical Therapy.

What you will do
• Lead sales every day: make sure Lifestyle Consultants and therapists are converting guests to members, elevating every service, and selling gift cards.
• Coach the team on the numbers and share the key goals and updates with massage therapists so everyone knows what matters each week.
• Recruit nonstop: find, attract, and hire licensed massage therapists and massage students.
• Bring in new business through local outreach, events, employer and community partnerships, and networking.
• Manage the Retreat day to day: schedules, guest experience, staffing, inventory, and brand standards.
• Take part in franchise initiatives, including monthly calls and required training.

Pay: Base + Commission
• $35,000–$40,000 base salary, PLUS performance-based commission on Retreat sales and results.
• Your earnings grow with your Retreat: the more members, elevations, and gift cards your team sells, the more you earn. Commission is based on performance, not years of experience.

Benefits and perks (for eligible team members)
• Health and dental insurance
• Paid time off
• Leadership training and career development, including Massage Heights University
• Employee discounts on services and products
• Free uniforms
• Massage Heights Family Fund

Schedule
• Full time, salaried, with a baseline of 40 hours per week.
• Evenings, weekends, and holidays are required; those are our busiest times.

Who should apply
• At least two years of sales, membership, or retail management experience, with a track record of hitting sales goals.
• Experience leading hourly teams, including coaching, training, and resolving conflict.
• Comfort with a P&L, basic business math, and everyday software.
• Working knowledge of employment law and a track record of building a positive culture.
• A self-starter with strong organization and communication skills.
• Legal authorization to work in the United States.

Preferred, not required
• Zenoti or another spa POS.
• Familiarity with massage and skincare services and with a franchise model.

Our values: Loyal. Authentic. Passionate. Diligent.

What happens after you apply
We review every application and follow up with every applicant. Strong candidates complete a short phone or audio introduction and then interviews with the owner. Apply today.