Medical Secretary/Scheduler

United States·Cincinnatimid

OtherMedical Secretary

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Quick Summary

Overview

At Mayfield Brain & Spine, we are looking for a compassionate, organized Medical Secretary/Scheduler who can support patients and keep our Neurosurgery providers moving forward.

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OtherMedical Secretary

Nice to Have

~1 min read

Practical knowledge of neurosurgical procedures and medical office processes
Demonstrates excellent customer service
Ability to manage and prioritize multiple tasks in a fast-paced environment
Strong problem-solving, problem prevention, and decision-making skills
Ability to convey empathy
Excellent oral and written communication skills
Ability to maintain composure and restore calm in a stressful situation
Uses good judgment and diplomacy when dealing with others
Desire and ability to work in a team environment
Computer proficient with ability to learn multiple software applications
Ability to work with minimal supervision

Help develop and maintain a corporate culture that supports the mission and values of Mayfield Clinic.
Act as a liaison between the physician and the patient by providing the patient with instruction from the physician, advising the physician of the patient's needs, and assuring that the physician is available to the patient whenever necessary, in person or by telephone.
Maintain the physician’s calendar for both patient and administrative events. Handle all internal communications in an efficient, professional, and courteous manner.
Document all patient interactions promptly and thoroughly into the patient’s medical record. Maintain the internal order and arrangement of the patient medical record, including a record of phone calls, changes in prescriptions, etc.
Schedule and process hospital admission and surgery requests. Obtain insurance authorizations.
Type or oversee the transcription of all dictation and correspondence, ensuring that all physician dictation is processed on time.