Sr. Associate IT Generalist

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Sr. Associate IT Generalist 

Disaster Recovery & Customer Coordination 

The Sr. Associate IT Generalist will help strengthen technology resilience and business continuity through disaster recovery planning, testing, documentation, and customer implementation support. This role works across technology teams to understand critical systems and dependencies, maintain recovery plans, and help ensure disaster recovery activities are effectively planned and executed. 

The position also plays an important customer-facing role, using project management practices to move customer requirements and implementations forward while coordinating with customers, engineering teams, sales, and internal business partners. 

Key Responsibilities 

• Develop, maintain, and update disaster recovery plans and supporting documentation. 
• Review and test disaster recovery plans, identify gaps, document findings, and recommend improvements. 
• Coordinate disaster recovery drills, simulations, and related activities, documenting outcomes and lessons learned. 
• Partner with IT teams to understand system dependencies, critical business functions, and recovery requirements. 
• Develop and maintain disaster recovery runbooks, playbooks, and incident-response procedures. 
• Support disaster recovery tools, technologies, and activities associated with applicable standards and regulatory requirements. 
• Apply project management practices to move disaster recovery initiatives and customer implementations forward against defined customer requirements. 
• Coordinate new and changing external customer connectivity requirements with customers and internal technology teams. 
• Facilitate customer engineering discussions and coordinate technical follow-up. 
• Support customer quoting activities and serve as a liaison across customers, sales, engineering, technology teams, and internal business partners. 
• Track work, requirements, issues, and project activities using Jira and ServiceNow. 

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McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.