Health Unit Coordinator Critical Care

Michigan Petoskeymid

Patient Access RepresentativeHealthcare Non-Clinical

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Quick Summary

Key Responsibilities

• Works collaboratively with customers to ensure that accurate clerical information is obtained and distributed in a timely and confidential manner.

Technical Tools

Patient Access RepresentativeHealthcare Non-Clinical

The Health Unit Coordinator II is responsible for supporting patient care delivery by processing physician orders, maintaining patient records, managing patient information, scheduling, and providing customer service. The Health Unit Coordinator II will be responsible for cardiac telemetry monitoring in ICU and CVU. The individual has excellent organization and communication skills (written and verbal).

Responsibilities:

• Works collaboratively with customers to ensure that accurate clerical information is obtained and distributed in a timely and confidential manner.

• Completes documents legibly and accurately enters orders into the Hospital Information System in a timely manner. Completes HUC tasks and clipboards timely.

• Initiates and maintains medical record organization from admission through transfer and or discharge consistent with the standards established by NMRH. Both electronic and paper chart checks completed per policy.

• Demonstrates professional and courteous skills in all modes of communication (phone, email, fax, one on one, call system, etc.)

• Demonstrates an understanding of the medicolegal implications and responsibilities related to Colleague and patient records to protect the colleague, patient and hospital adhering to privacy and confidentially mandates.

• Accurately captures charges to support correct patient billing.

• Takes initiative in expanding job-related knowledge and skills to improve performance and adjust to change. Performs other job-related functions as assigned.

• Monitors patients on telemetry on ICU or CVU, reporting adverse rhythms to nursing.

Required:

• Minimum of high school graduate with training on personal computers (with different applications), general office equipment use and procedures. Course work in medical terminology, anatomy and physiology preferred.

• Completes and passes the HUC telemetry monitoring class thru MNM and maintains skill through annual competency testing.

Preferred:

• Previous experience in a healthcare setting preferred.

• Certification may be obtained (CHUC – Certified Health Unit Coordinator) through the National Association for Health Unit Coordinators.