FAMILY INVESTMENT SPECIALIST SUPERVISOR II (INTERNAL, ONLY)

Introduction

\r\n\r\n�\r\nWhen you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than one million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults.\r\n\r\n�\r\nWe aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind.�\r\n\r\n\r\nThis is an Internal Only Recruitment.\r\n

GRADE

16\r\n\r\n

LOCATION OF POSITION

BALTIMORE COUNTY DEPARTMENT OF SOCIAL SERVICES\r\nFAMILY INVESTMENT DIVISION\r\n\r\n6401 YORK ROAD\r\nBALTIMORE, MD 21212\r\n\r\n

Main Purpose of Job

The position oversees and directs the Administrative Overpayments and Policy Units. The position must accurately interpret all local, state and federal regulations, policies, procedures in order to accomplish the mission of the division. The position must supervise, create Standard Operating Procedures, assists with training, coordinates the activities of both units.�\r\n

POSITION DUTIES

\r\n Directing the daily operations of both the Administrative Appeals Unit and Policy Unit.�\r\n Reviews, interprets and then trains staff on policy releases, Action transmittals, Information Memos, and other policy clarifications from all local, state and federal agencies.�\r\n Designs and implements processes to ensure staff abide by the SOPs in place.�\r\n Assists with training staff on policies.\r\n\r\n

MINIMUM QUALIFICATIONS

Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.\r\nEducation:�� A Bachelor’s degree from an accredited college or university.\r\nExperience: Two years of experience supervising workers engaged in determining eligibility for governmental assistance programs or monitoring compliance in those programs.\r\nNotes:\r\n1. Candidates may substitute additional experience as described on a year-for-year basis for up to four years of the required education.\r\n2. Candidates may substitute the possession of an Associate of Arts degree from an accredited college or university and two years of experience involving public contact and performance of support functions directly related to Family Investment program operations for the required education.\r\n3. These requirements are established by the Family Investment Administration by authority provided in Human Services Article Title 5, Subtitle 2, Section 204, (b)(1) of the Annotated Code of Maryland. The Office of Personnel Services and Benefits of the Department of Budget and Management and the Examination Services Unit of the Maryland Department of Human Services do not have the authority to accept substitutions or equivalents.\r\n

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants�who possess the following preferred qualification(s).�Include clear and specific information on your application regarding�your qualifications.\r\nOne year of experience with Microsoft Office Suite, Google Suite and Eligibility and Enrollment program software.\r\nOne year of experience creating management reports and utilizing the Family Investment Verification System.\r\nOne year of experience developing and revising processes and procedures to enhance program effectiveness and efficiencies.\r\n

LIMITATIONS ON SELECTION

Limited to current State of Maryland employees, only.\r\n

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland. \r\n

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.��If you are in State service and are a promotional candidate, your salary will be determined in accordance with the State of Maryland Guidelines.\r\n

EXAMINATION PROCESS

The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position.� You may be asked to complete a supplemental questionnaire. The supplemental questionnaire may be used as part of the rating process.� Therefore, it is important that you provide complete and accurate information on your application.\r\n\r\n\r\nFor education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service is required prior to hire.\r\n

BENEFITS

STATE OF MARYLAND BENEFITS\r\n

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplemental questionnaire to, Department of Human Services, Examination Services Unit, 25 S. Charles Street, Suite 1100, Baltimore, Maryland 21201.\r\nOr email latoura.jones@maryland.gov: Voice 410-767-8844, toll-free: 1-800-332-6347.�\r\nIf you are having difficulty with your user account or have general questions about the online application system, please contact the Maryland Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or Application.Help@maryland.gov.�\r\nDo not submit unsolicited documentation.\r\n\r\nTTY Users: call via Maryland Relay\r\n\r\nAs an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity. People with disabilities and bilingual applicants are encouraged to apply.�\r\n\r\n\r\nWe thank our Veterans for their service to our country and encourage them to apply.\r\n