Service Technician - NB and PEI

DUTIES & RESPONSIBILITIES
Maintain a high level of client service by

• Responding promptly to service requests
• Following through on commitments to customers and internal colleagues
• Listening to customer issues
• Communicating client service information with the Sales Representatives and the Service Coordinators
• Completing work orders
• Maintaining appropriate tools, supplies and parts within vehicle

Maintain client equipment by

• Documenting equipment issues and completed repairs
• Diagnosing equipment issues and arranging for required parts, supplies or tools
• Communicating equipment issues and recommended repairs to the customers
• Adjusting, repairing or calibrating equipment based on manufacturer’s specifications
• Following through on maintenance contracts

Supports new equipment installations by

• Providing follow up support within committed timelines
• Verifying equipment is set to manufacturer’s specifications
• Selling maintenance contracts

Maintain a safe and respectful environment by

• Reporting incidents, injuries or near misses
• Conducting oneself in accordance with Sinclair’s policies
• Participating in ongoing educational programs

The anticipated salary range for this position:

This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization.

Medline Canada, Corporation is proud to be an equal opportunity employer.

About Medline Canada

Medline Canada stands at the forefront of healthcare, providing expertise and a breadth of solutions for every care setting. With 550+ employees, including 100 dedicated sales and clinical professionals and eight distribution centres located coast-to-coast, Medline Canada is proud to serve the entire continuum of care.

Our Commitment to Diversity and Inclusivity

Medline Canada is committed to diversity and inclusivity and we encourage applications from members of groups that have been historically disadvantaged and marginalized, including First Nations, Metis and Inuit peoples, Indigenous peoples of North America, racialized persons/persons of colour and those who identify as women, persons with disabilities and LGBTQ+ persons.

Our commitment to Accessibility

Medline Canada is committed to the principles of the accessibility in Canada. We endeavor to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities. If you require any accommodations at any point during the application and hiring process, please contact HRCanada@medline.com.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.