Customer Service Representative

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

• →Receives orders via email or other channels.
• →Manages order entry responsibility in SAP, executes relevant follow-up on open orders.
• →May manage web-based ordering.
• →Executes all product movement-related transactions in SAP.
• →Answers customer queries over email and telephone.
• →Interprets and clarifies customer orders for the shipping department.
• →Connects customers to appropriate support or field staff.
• →Handles customer complaints along with their registration in the relevant systems.
• →Issues invoices and corrective documents where necessary.

• Proficiency in Hungarian language and English language fluency B2 or higher.
• Secondary grammar school graduate or above.
• Accuracy, diligence and attention to detail.
• Excellent communication, customer service, and interpersonal skills.
• Developed a sense of integrity and commitment to customer satisfaction.
• Proficient user of MS Office Suite.
• Self-motivated and independent, stress-resistant and team player.

• Experience in SAP system.
• Previous relevant customer service experience.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

‌

‌

Recruitment Fraud Alert 

We are aware of phishing scams targeting job seekers. Please keep the following in mind: 

Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. 

Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. 

If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. 

If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com.