HR Support IV – ELR Operations (Dutch Speaking)

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

This Dutch speaking role will provide project coordination support and partnership to a team that works directly with managers and employees to provide advice and coach both parties on entry-level employee relations issues (e.g. attendance), promoting a positive culture within the business, while minimizing risks and maintaining neutrality. The role will independently perform specialized operational related tasks and will assist in developing processes/procedures. 

This role requires skill, tact, discretion, and judgment to accomplish objectives. This role will work closely with the ER Support (coordinators) and ER Partner teams, Employment Law/Legal, Compliance, the broader Human Resources community and other key stakeholders to deliver a fair, consistent ER and/or compliance service. This role will support the Benelux region; Netherlands and Belgium primarily.

Come for a job, stay for a career!

A Day in The Life Of:

• Provides ER COE team project coordination and support in effective case management of people related issues such as: ER concerns, disciplinaries, terminations, and investigations, as appropriate 
• Manages record keeping for various programs and processes (terminations, performance improvement, escalation and notification, etc.). Errors are highly visible and would normally require significant expenditures (costs and time delays) to resolve
• Responsible for execution of all voluntary and involuntary terminations within scope of support. Provides managers with the materials and tools to successfully exit terminating employees.  Drives manager accountability through coaching and follow through of process and system navigation, ensuring timely completion and approval of all terminations. Expert on all parts of the termination process (i.e.: Workday transactions, IT requirements, payroll and policies, and unemployment claims, as applicable to role). Communicates with extended partners throughout the process
• Executes back office and logistical planning and support for Organizational Restructuring and Reduction in Force activities. Member of the Data Management team ensuring flawless execution and reporting of personal/confidential information. Partners with the extended off boarding teams (IT, Security, TA, AskHR, Finance, Global Mobility, MEAP). May be required to partner and work with Unions or Works Council
• Prepare employee packets, notification letters and Separation Agreement, and Releases. Responsible for submitting requests to initiate Outplacement services and other adhoc requests as needed
• Answer employee questions on organizational policies and procedures; refer employees to appropriate resources as needed. May act as an expert on key processes and programs
• Maintains strict confidentiality in managing highly confidential human resources information and exercise sound judgment in handling or working with confidential data and situations

• Working knowledge of Dutch and Belgian employment law and government regulations
• Proven ability to solve problems, multitask and prioritize effectively
• Provides technical and administrative support with minimal supervision, including data analysis, coordination, tracking and coding
• Exercises sound judgment, discretion and confidentiality
• Handles phone, email, and information requests with professionalism, tact, and problem solving skills
• Experience in process design, process improvement and records management
• Results oriented with a focus on quality, efficiency and continuous improvement
• Self motivated, organized and process driven team player
• Thrives in fast paced, dynamic environments and performs well under pressure

Medtronic offer a competitive salary and flexible Benefits Package

 #INDJ #LI-Hybrid

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

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