Principal Field Service Technical Training Specialist

• →Develop technical training curricula, course materials, assessments, and learning assets for service and customer audiences.
• →Create and update training content using electrical schematics, engineering drawings, repair procedures, and technical documentation.
• →Deliver instructor-led and hands-on training programs covering system operation, maintenance, troubleshooting, and repair.
• →Translate complex electrical and electromechanical concepts into effective training for diverse technical audiences.
• →Partner with engineering, manufacturing, quality, regulatory, and service teams to ensure training content reflects current products and procedures.
• →Evaluate training effectiveness and implement continuous improvements to course content and delivery methods.
• →Support global service readiness for new product introductions, software releases, and product updates.
• →Provide technical expertise on system diagnostics, root cause analysis, and complex troubleshooting scenarios.

• High School Diploma or equivalent with 8+ years OR Associate's Degree with 6+ years OR Bachelor's Degree with 4+ years of engineering, technical training, field service, troubleshooting, or related technical experience.
• Ability to travel up to 25% domestically and internationally and work onsite in Lafayette, CO a minimum of two weeks per month.

• Experience interpreting electrical schematics, circuit diagrams, and technical documentation.
• Formal or informal training or study in electrical engineering concepts (such as electrical engineering coursework, or master electrician or automotive repair experience)
• Experience troubleshooting complex electrical systems where solutions may not be predefined by standard procedures.
• Familiarity with commonly used test equipment (i.e.: power supplies, DVM's, signal generators, dosimeters, flow meters, etc.)
• Experience servicing imaging, x-ray, mammography, gamma ray, or other diagnostic equipment.
• Experience in medical device field service, manufacturing engineering, or technical support roles.
• Experience with instructional design tools, including Articulate, and learning management systems.

For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.

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We are aware of phishing scams targeting job seekers. Please keep the following in mind: 

Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. 

Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. 

If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. 

If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com. 

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The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic benefits and compensation plans

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.