Sale representative III, Surgical Hardware (North)

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

Responsibilities may include the following and other duties may be assigned.

• Function as a subject matter expert on assigned Surgical Capital Equipment, and monitor industry trends and develop business plans to meet the sales targets in a professional, compliant, ethical and effective manner.

• Manage and build on strategic relationships with existing customers whilst acquiring new customer accounts.

• Generate new equipment sales leads from end-users, help them escalate to Medical Technical Equipment department and hospital Board of Directors to get their endorsement

• Work with distributors, tender integrators for both individual equipment sales and bundling project sales to ensure our high success win rate

• Regularly update situations in Equipment Sales Funnel

• Develop sales plans, activities and campaigns and manage the day-to-day sales activities.

• Develop business opportunities with new and existing clients to maintain product loyalty, and increase market share.

• Co-operate and manage distributors in terms of selling activities, channels management, inventory tracking, forecasting, coaching and training.

• Ensure all sales activities comply with legal and ethical standards, and that documented processes, procedures and internal quality management system are followed and adhered to.

• Initiate action to prevent the occurrence of any non-conformities or customer complaints relating to the product, procedure and quality system.

• Assist in the planning and execution of annual marketing and training agenda

• Achieve quarterly and annual sales and margin targets.

• Healthcare/ Medical / Pharmaceutical/ Business/Commerce Degree

• 3-6 years of previous sales experience in medical devices, medical equipment or Pharmaceutical industry with at least 1 year working in Capital Equipment Sales

• Proven strong performance record in sales, especially in terms of Capital Equipment and Project Sales

• Existing network in medical device industry will be an asset

• Strong learning agility and problem solving skills

• Able to assimilate and communicate complex technical information

• Strong interpersonal and presentation skills

• Team work and sales oriented

• Existing network in medical device industry will be an asset

• Computer literacy including sound knowledge of the MS Office suite of software

• English proficiency

Autonomy: Seasoned sales professional managing large accounts involving multiple team members.
Secures and maintains product distributions and/or services, and maintains effective agreements.
Works independently with limited supervision.
Builds a network of relationships.

Organizational Impact: Works to achieve individual sales targets and execute on sales plans by developing new accounts and/or expanding existing accounts, expanding market presence, and building strong client base.
Has significant impact on achieving department’s sales results and may contribute to the development of goals for the department and planning efforts.
Works on one or more large accounts, involving multiple team members.
Drives adoption and penetration in accounts.

Innovation and Complexity: Makes improvements of sales processes, and tools to enhance performance of the job area.
Recommends changes in account strategy and tactics to achieve sales goals.
Demonstrates good judgment in selecting methods and techniques for obtaining solutions.

Communication and Influence: Influences internal contacts (within the job area) and external suppliers, customers and / or vendors regarding policy, practices and procedures.
Communicates with external suppliers, customers and / or vendors, involving advanced negotiation and / or presentations in order to manage relationships and close sales.

Leadership and Talent Management: Normally receives little instruction on day-to-day work, general instructions on new assignment.
May be responsible for providing guidance, coaching and training to other sales professionals and / or support employees.
May manage large accounts at this level, requiring responsibility for the delegation of work and the review of others' work product.

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Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

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