Senior Robotic Startup Specialist

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

Reporting to the Robotic Start Up Manager for Surgical Robotics, you will work closely with internal and external stakeholders to support and drive the utilization of the Hugo RAS system.

In this role, you will lead the clinical engagement and utilization of the Hugo Robotic Assisted Surgery System in South Korea. In this pivotal role, you will oversee system installations, train and support surgical teams, and manage the robotic program within your account. Additionally, you will play a key role in raising awareness and expanding our surgeon base by promoting the Hugo RAS System.

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  Managing installation activities

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  Working closely with Medtronic Field Service Engineers and hospital staff to prepare the operating room for the Medtronic robot

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  Developing an inventory plan for robotic procedures

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  Training hospital staff to clean and sterilize reusable robotic instruments

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  Developing, coordinating, and executing surgeon and OR team training plans

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  Delivering the Hugo RAS Customer Training Program

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  Working with internal stakeholders to arrange proctored cases as needed

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  Maintaining ongoing Hugo RAS system coaching and continuous improvement initiatives

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  Tracking milestones to showcase the value delivered by the Hugo RAS program

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  Raising awareness for robotic surgery in your account and broader territory

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  Supporting clinical engagement in key opportunities

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  Supporting technology adoption by attending non-Hugo RAS system cases with target surgeons

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  Data management and reporting

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  Delivering Quarterly Business Reviews

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  Travel requirement: More than 30%

• 3-10 years of relevant clinical support/sales experience in capital equipment and surgical, within the medical device industry

• Demonstrable experience in clinical setting or capital equipment sales

• Operating Room knowledge or experience

• Demonstrated ability to operate from idea generation, strategy development through detailed implementation and results delivery

• Solid clinical knowledge with the ability to build strong working relationships with key clinicians and other medical staff

• Understanding of internal workings of hospital labs/theatres/departments e.g., purchasing, consignment, and key influencers

• A Customer / patient focused approach and strong empathy

• Ability to absorb complex technical information and an aptitude for technology

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

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