Manager - Quality Management - FT - Days - MHP

Pembroke Pines, Florida

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

Manages activities and resources for quality, performance improvement, patient safety and compliance with accreditation and licensure to ensure alignment with the mission and pillars of the Memorial Healthcare System. Responsible for supporting all quality improvement and driving quality results for the area of responsibility.

Monitors staffing activities, including hiring, orienting, evaluating, disciplinary actions, and continuing education initiatives.Assists with continual readiness for accreditation surveys.Assists with the development and implementation of Quality Management goals, plans, and standards consistent with the clinical, administrative, regulatory, legal, and ethical requirements.Acts as a resource related to compliance with regulatory/accreditation standards. Participates in key quality and safety activities to ensure compliance with state, federal and accreditation requirements and standards.Assists with the management and evaluation of department operations, including information technologies, service level determination and complaint management, to achieve performance and quality control objectives.Assesses and reports quality indicator outcomes as appropriate to the facility and line of service. Facilitates meetings and education to enable areas of responsibility to utilize quality data for ongoing quality improvement.

ACCOUNTABILITY, CUSTOMER SERVICE, EFFECTIVE COMMUNICATION, HEALTHCARE REGULATORY ENVIRONMENT, LEADING BY COACHING, LEADING CHANGE INITIATIVES, MANAGING PEOPLE, PATIENT AND FAMILY CENTERED CARE, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR

Accredited Program (Required)Registered Nurse Compact License (RN LICENSE COMPACT) - Compact RN Multistate, Registered Nurse License (RN LICENSE) - State of Florida (FL)

•  Bending and Stooping = 0%
•  Climbing = 0%
•  Keyboard Entry = 80%
•  Kneeling = 0%
•  Lifting/Carrying Patients 35 Pounds or Greater = 40%
•  Lifting or Carrying 0 - 25 lbs Non-Patient = 60%
•  Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 0%
•  Lifting or Carrying > 75 lbs Non-Patient = 0%
•  Pushing or Pulling 0 - 25 lbs Non-Patient = 60%
•  Pushing or Pulling 26 - 75 lbs Non-Patient = 60%
•  Pushing or Pulling > 75 lbs Non-Patient = 0%
•  Reaching = 60%
•  Repetitive Movement Foot/Leg = 0%
•  Repetitive Movement Hand/Arm = 80%
•  Running = 0%
•  Sitting = 80%
•  Squatting = 0%
•  Standing = 80%
•  Walking = 80%
•  Audible Speech = 80%
•  Hearing Acuity = 80%
•  Smelling Acuity = 0%
•  Taste Discrimination = 0%
•  Depth Perception = 80%
•  Distinguish Color = 80%
•  Seeing - Far = 60%
•  Seeing - Near = 80%
•  Bio hazardous Waste = 60%
•  Biological Hazards - Respiratory = 60%
•  Biological Hazards - Skin or Ingestion = 60%
•  Blood and/or Bodily Fluids = 60%
•  Communicable Diseases and/or Pathogens = 60%
•  Asbestos = 0%
•  Cytotoxic Chemicals = 0%
•  Dust = 60%
•  Gas/Vapors/Fumes = 60%
•  Hazardous Chemicals = 60%
•  Hazardous Medication = 40%
•  Latex = 60%
•  Computer Monitor = 80%
•  Domestic Animals = 60%
•  Extreme Heat/Cold = 40%
•  Fire Risk = 0%
•  Hazardous Noise = 0%
•  Heating Devices = 0%
•  Hypoxia = 0%
•  Laser/High Intensity Lights = 0%
•  Magnetic Fields = 0%
•  Moving Mechanical Parts = 0%
•  Needles/Sharp Objects = 60%
•  Potential Electric Shock = 0%
•  Potential for Physical Assault = 60%
•  Radiation = 0%
•  Sudden Decompression During Flights = 0%
•  Unprotected Heights = 0%
•  Wet or Slippery Surfaces = 60%

Complexity of Work: Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Required Work Experience: Two (2) years of experience in the healthcare environment; preferably in quality management, performance improvement, patient safety or other related field. Two (2) years of leadership experience also required. Other Information: Requires Florida state license as a Registered Nurse (RN). Additional Education Info: Graduate of an accredited Registered/Professional Nursing program or a Bachelor’s degree in a job related field.CPHQ (Certified Professional in Healthcare Quality), CPPS (Certified Professional in Patient Safety) preferred.

Primarily for office workers - not eligible for shift differential

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.

Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.

We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.

Employment is subject to post offer, pre-placement assessment, including drug testing.

If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email TalentAcquisitionCenter@mhs.net