Spare Parts Technician

Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA-regulated industry. As a world leader in life science engineering and technical solutions, MTG has the knowledge and experience to ensure compliance with pharmaceutical, biotechnology, and medical device safety and efficacy guidelines. With offices in Caguas, PR, Boston, MA & San Francisco, CA and we serve life sciences clients in six global markets: United States, Puerto Rico, Dominican Republic, Mexico, Germany, Canada, and South America.

Responsibilities:

•  Update, maintain, organize and coordinate the release of tools and spare parts.
• Read catalogs, microfiche viewers, or computer displays in order to determine replacement part stock numbers and prices.
• Expedite purchase orders of tools and spare parts.
•  Determine replacement parts required, according to inspections of old parts, Client’s requests, or client’s descriptions of malfunctions.
•  Receive and fill telephone orders for parts.
•  Fill customer orders from stock.
• Prepare sales slips or sales contracts.
• Take inventory of stock.
•  Advice customers on substitution or modification of parts when identical replacements are not available.
•  Examine returned parts for defects, and exchange defective parts or refund money.
• Constantly update spare parts inventory in the stock room by entering releases and deliveries of spare parts in current computerized system.
•  Maintain spare parts room organized and clean.
•  Communicate with and receive vendors in order to obtain quotations and or procure spare parts.
•  Follow up purchase orders for prompt or target date delivery.
•  Receive and deliver tools and parts according with established procedures.
•  Strictly follow company’s safety and cGMP policies and procedures.
•  Perform additional duties as assigned by direct supervisor to support normal operations.
•  Other duties as assigned by supervisor.

• Technical Degree in a relevant mechanical discipline or related field with equivalent industrial experience 

• While performing the duties of this job, the employee is regularly required to use hands to finger, handle, feel, or operate equipments, tools, or controls. The employee frequently is required to stand, walk, talk, or hear; sit; climb or balance, stoop, kneel, crouch or crawl; and smell. The employee may lift and/or move up to 25-35 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.
• He / she may frequently work inside weather conditions, near moving mechanical parts, exposed to wet and or humid conditions, and an odorous atmosphere, may be exposed to fumes and the risk of electrical shock, and occasionally work on ladders in high places, in small spaces, such as lift/metering stations, manholes, tanks and wet wells. The noise level in the work environment is usually moderately loud.

Mentor Technical Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.