Family Based Program Director

Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put heart and soul into everything we do.

We are seeking a Family Based Program Manager to join our team in the Carlisle, PA and surrounding area.

Earn $70,977/year!

The Family Based Program Director will lead and oversee the development, implementation, and evaluation of family-centered programs designed to support and strengthen families within the community. This role is pivotal in ensuring that program objectives align with organizational goals and community needs, fostering an environment that promotes family well-being and resilience. The director will collaborate with multidisciplinary teams, community partners, and stakeholders to create innovative strategies that address diverse family challenges. They will also be responsible for managing program budgets, securing funding, and ensuring compliance with regulatory requirements. Ultimately, the Family Based Program Director will drive impactful outcomes that enhance the quality of life for families served by the organization.

This position may be assigned to cover multiple counties

Program director provides direct support and supervision to up to 8 clinical teams. Program Director provides clinical and operational daily support for all aspects of program operations.  Program Director provides 24-hour a day on-call support to teams, who respond to crisis intervention 24 hours a day 7 days a week.

GENERAL DUTIES/RESPONSIBILITIES: 

• Handles confidential information with discretion and diplomacy 

Research and Analysis 

• Creates and maintains intermediate to moderately complex spreadsheets and databases and prepares reports, tables, charts. 

• Research, monitor, and analyzes data to produce business insights and action recommendations relevant to proposed business development 
• Maintain confidentiality regarding clients and departmental information as per agency policy, DPW regulations, and the Mental Health and Mental Retardation Act of 1966.  
• Interview, schedule, hire, and evaluate program staff in consultation with Clinical Supervisor and Executive Director.  
• Supervise Family Based Mental Health Services staff includes orientation to program, on-going instruction in agency policy and procedures, clinical practices, laws and regulations; billing procedures and MCO criteria.  
• Meets a minimum of one-hour team supervision with clinical dyads and minimum of 1 group supervision weekly.  
• Meet with every staff member a minimum of 1x per month for individual supervision. 
• Serve as a team member for the direct delivery of services when other regular members are on vacation, sick, maternity leave, etc.  
• Coordinate service availability during non-traditional work hours including evenings and weekends.  
• Responsible for interviewing, hiring and employee accountability such as facilitating corrective action meetings and termination if necessary. 
• Ensure availability of 24-hour coverage per day, seven days a week for consumers of FBMHS. Support on-call clinician and provide support and consultation as needed. 
• Assist in development, revision of FBMHS policies and procedures.  
• Assist in the development of Quality Assurance and Utilization review plans for the program and participate in all related program evaluations and outcome activities as directed by the Executive Director, Divisional Leadership or members of the QCO. 
• Demonstrate knowledge about resource availability, service costs, and agency budgetary parameters and is along with the Executive Director is fiscally responsible in carrying out all supervisory functions and activities related to FBMHS.  
• Establish and maintain effective working relationships with community service providers.  
• Provide informative presentations as needed and/or requested to enhance community awareness of FBMHS.  
• Work in collaboration with the Child Service Systems in the CASSP process in the delivery of services.  
• Attends meetings as required including travel to other program sites, other community service providers, the Office of Mental Health, related CASSP team reviews, CASSP Advisory Committee.  
• Demonstrates awareness of agency mission, organizational goals, values, policies, and procedures.  
• Works effectively across departmental and divisional boundaries.  
• Represents organization appropriately to general public.  
• Participation in Supervisor specific training at a company sponsored approved training center. 
• May perform other related duties, when required or assigned. 

Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse.

• A master’s degree in a health or human services discipline. (i.e. psychology, counseling, social work, etc.)
• A minimum of three years’ experience in child or adolescent mental health services, including two years of supervisory experience, and a minimum of one year of providing clinical supervision.
• Professional Licensure preferred.