Senior Product Manager

Our ability to attract new clients is at the center of our continued success. As we’ve continued to grow - the success of our growth efforts relies increasingly on the digital experience, processes, and technologies that we offer to prospects, clients, as well as our own employees.  

As the Senior Product Manager you are responsible for managing and executing the digital experiences and technologies that support our growth. You will be a key partner to achieve our growth targets – and will design and own digital experiences, technology, and processes - including integrations with partners.  As a key-leader on our cross-functional team, you will be co-accountable for our OKRs.

You will provide organizational vision, leadership and strategy for our processes and products. You will be deeply hands on with the related technology (ensuring exceptional product day-to-day administration, data quality, user support) as well as establishing the long term vision, managing the overall roadmap enhancements, including system architecture, custom development, data integration, and ongoing release management.  To be successful in this role, you must both have terrific operational skills and be able to think strategically about how the products can further enhance our business and how to successfully integrate acquired firms. A successful candidate will act like “employee #2” at a fast-moving startup and think like a “Growth CTO” for an established industry leader.

• Responsible for activities related to the design and development of our products and applications
• Deeply understand our business and collaborate across the organization to identify and prioritize technology, process and experience initiatives that will drive results
• Provide strategic direction across all functions to support the product environment, and facilitate the cross-functional squad in the execution of these initiatives  
• Prepare, manage, and maintain documentation of current business processes, the implementation of internal processes, and measure KPI’s.
• Build and continuously refine the product roadmap in close collaboration with business stakeholders.
• Collaboratively define and document functional and technical requirements and specifications, business processes, workflows, and reporting output
• Regularly collaborate and seek input from internal and external users, to identifying gaps and opportunities related to current processes
• Organize technical projects from beginning to end; identify and prioritize actionable steps
• Manage a portfolio of integration activities from prioritization, planning to execution
• Developing repeatable processes that accelerate execution and ensure timely communication of new releases
• Other duties requested and assigned by Manager

• Bachelor’s degree required, preferably in Product, Technology, or Business Administration
• At least five years’ experience in Product and Technology
• Experience in managing simultaneous complex projects from inception to successful completion.
• Experience with building, managing & maintaining API, SQL & Apex
• Experience with Agile project management framework
• Product Management Certifications preferred

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