Medical Records Clerk

Innovative Ventures (affiliated with Metro Infectious Disease Consultants) is seeking a Full-Time Medical Records Clerk who would be responsible for maintaining the accuracy, confidentiality, and accessibility of patient medical records within an infectious disease specialty practice. This position ensures timely processing of medical record requests, scanning and indexing documentation, management of electronic health records (EHR), and invoicing of third-party record requests.

This role would be located in-person at the corporate location in Burr Ridge, IL.

• Medical Records Management
• Maintain, organize, and update patient medical records in the electronic health record (EHR) system.
• Scan, index, and upload patient documents including referrals, laboratory reports, hospital records, imaging reports, and provider correspondence.
• Review records for completeness and accuracy and identify missing documentation.
• Ensure records are filed promptly and accurately according to practice policies
• Process incoming medical record requests in accordance with HIPAA regulations and practice policies.
• Maintain logs of record requests, disclosures, and releases.
• Coordinate record transfers with hospitals, referring providers, insurance companies, attorneys, disability agencies, and patients.
• Respond to inquiries regarding medical records status and release procedures.
• Ensure all requests are completed within established turnaround times.
• Third-Party Request Invoicing
• Process, invoice, and track payments for third-party medical record requests, including requests from attorneys, insurance companies, disability agencies, record retrieval vendors, and other authorized entities.
• Prepare and issue invoices in accordance with state regulations and practice policies.
• Maintain accurate documentation of invoices, payments received, and outstanding balances related to release-of-information requests.
• Follow up on unpaid invoices and resolve billing questions related to record requests.
• Coordinate with third-party requestors to ensure timely fulfillment of requests and payment collection.

• High School Diploma or Equivalent Required
• Experience in medical records management preferred
• Experience working in payer portals preferred
• Proof of current vaccinations, including recommended boosters, commonly required for those working with immunocompromised patients, including measles, mumps, rubella, varicella, hepatitis A & B, influenza, and COVID-19.
• Requests for accommodations/exceptions will be considered on a case-by-case basis, consistent with applicable laws.