CCBHC Mental Health Professional (Case Manager)

Metropolitan Family Services (MFS) empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company’s bottom line? Then we’d love to hear from you!

We are seeking compassionate and motivated Mental Health Professional (MHP) to join our Merrionette Park team!

SALARY: The average starting salary for full-time positions will fall in the range of $45,000-$55,000. Final salary will be determined based on years of experience, licensure level, and relevant credentials.

$2,500 sign on bonus for full-time first-time employees ($500 within 1st or 2nd Paycheck; $1000 after 6 months of employment; $1,000 after completing 1 year).

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Assists with IM+CANS assessments, gathers information on medical, social, legal, educational, and housing needs, and helps develop and implement the Individualized Assessment and Treatment Plan (IATP). Performs open access as assigned.
• Provides care coordination and links clients to agency and community resources, including public benefits, financial budgeting supports, medical care, housing, employment, and other identified services. Identifies resource gaps and barriers to access.
• Provides time-limited, targeted case management as assigned for clients with complex needs, including serious mental illness, serious emotional disturbance, or substance use disorders. Supports clients at risk of suicide or overdose, experiencing crises or homelessness, transitioning from incarceration or institutional care, supported housing, and supported employment services.
• Provides individual and group counseling, community support, skills training, medication training and monitoring, health education, advocacy, and crisis intervention within assigned responsibilities and supervision.
• Works with clients to prioritize needs, establish mutually agreed upon goals, and integrate care coordination and case management goals and service linkages into the IATP. Monitors access, follow-through, and progress and adjusts supports with the treatment team.
• Responds to client and family needs between scheduled sessions, including crises. Monitors assigned emergency department and inpatient alerts, follows up after discharge, and facilitates appointments and continuity of care.
• Coordinates care with families, multidisciplinary professionals, internal providers (including medical, substance use, and domestic violence services), and external partners such as schools, DCFS, hospitals, and community agencies.
• Provides client and family education and assists with educational materials and presentations as assigned.
• May serve on regional or agency-wide committees.
• Meets agency expectations for direct service quantity, quality, and fidelity to evidence-based practices.
• Documents each contact and service, and other required information promptly and accurately in the electronic health record. Completes agency and CCBHC reporting.
• Participates in required supervision, agency and site meetings, and training.
• Works some evenings, weekends, and on call as assigned.
• Other duties as assigned.

REQUIRED EDUCATION, CERTIFICATIONS, CREDENTIALS and/or EXPERIENCE:

• Bachelor’s degree in a human services field or a bachelor’s degree in any field with two years of documented clinical experience in a mental health setting.
• Must obtain and maintain IM+CANS certification.
• Final salary will be determined based on years of experience, licensure level, and relevant credentials.

TRAVEL/MOBILITY REQUIREMENTS:

Driving for work required with transportation of clients preferred in a personally owned vehicle.

TRAVEL BETWEEN SITES: Yes

PREFERRED QUALIFICATIONS:

• Certified Alcohol and Drug Counselor (CADC), or experience working with clients with substance use disorders.
• Bilingual in Spanish.

KNOWLEDGE, SKILLS, and ABILITIES:

• Ability to maintain an assigned community and home-based caseload and travel to service locations.
• Ability to work independently, produce high-quality work, and maintain punctuality, reliability, and a flexible schedule.
• Ability to work effectively with diverse individuals and groups, including clients with significant behavioral health needs, and demonstrate commitment to social justice and advocacy.

METROPOLITAN FAMILY SERVICES VALUES AND EXPECTED BEHAVIORS:

• Client Centered/Mission Driven
• Adaptable
• Goal Oriented/Solution Focused
• Self-Reflective and Receptive to Feedback
• Collaborative
• Positive Demeanor
• Trustworthy/Accountable

PHYSICAL REQUIREMENTS:

While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle, and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, and viewing a computer terminal.

Metropolitan Family Services puts our people first with a top-of-the-line benefits package. Find out more by clicking here!

Some highlights include:

• Medical Coverage, Dental Coverage, and Vision Coverage.
• Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date.
• FREE General Medicine and Behavioral Health Teladoc services provided to all team members.
• Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.

And so much more! Make sure you click here to see the full suite of benefits offered

MORE ABOUT US:

Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.  

This job description is not designed to cover or contain a comprehensive, exhaustive listing of duties and responsibilities. Employees understand that other duties may be assigned outside of the written language that appears here. Metropolitan Family Services reserves the right to amend, add, change, and/or remove responsibilities to meet business needs as necessary, at any time, with or without notice to employees.