Emergency Communications Supervisor

Salary Information

Compensation plans are based on a multi-step progression system. The pay range reflects the entry level and maximum salary potential in the assigned pay grade. \r\n**A starting salary may be negotiated and will be commensurate with education, training and experience in alignment with pay administration policies and Montgomery Personnel Board Rules & Regulations** \r\n

Nature of Work

The fundamental reason this position exists\r\nis to perform supervisory, technical, and administrative work directing and\r\noverseeing the activities of communications center operators and dispatchers\r\nassigned to a shift to include answering emergency and administrative calls;\r\noversight of the delivery, or performance of, pre-arrival and post-dispatch\r\ninstructions as warranted; oversight, or performing dispatching of the most\r\nappropriate emergency response personnel using a Computer Aided Dispatch (CAD)\r\nsystem and a land mobile radio network,� training dispatchers and operators, monitoring\r\nradio and telephone traffic, quality reviews, employee evaluations, and other\r\npublic safety communications supervisory duties as assigned. This classification\r\nreports to and receives general instructions from the\r\nEmergency Communications Center Manager.�\r\n

Minimum Qualifications

High School diploma or GED, and at least four\r\n(4) current years of combined E9-1-1 emergency and non-emergency telephone\r\ncalls, and provide radio communications support to fire, medical, and law enforcement\r\nresponders in a dispatching capacity of an organization equal in programmatic scope\r\nand geographical size comparable to the City of Montgomery.�\r\n\r\n\r\nNOTE:�Qualifying education, training, and experience that provide the requisite knowledge, skills, and abilities to perform the job will be considered.\r\n\r\n

Special Requirements

Applicant must be able to type at least 35\r\nwpm. Must be available\r\nto work any hour shifts as needed to oversee operations and ensure consistency\r\namong the shifts. Applicant must be willing to sign a willingness statement, must be willing to respond to the Emergency Communications Center to\r\nmeet community service expectations, respond to and recover from disasters and\r\nother significant events, and follow the instructions of organization\r\nleadership. The\r\nCity of Montgomery's Emergency Communications Center operates 24/7, year-round.\r\nYou will be required to work non-business hours, weekends, and many holidays.\r\nHowever, employees receive additional compensation for these inconveniences.\r\n

Kind of Examination

Applications are being accepted to fill one (1) vacancy and any vacancies that may occur during the life of the register. The current vacancy is with the City of Montgomery Emergency Communications Department.� Applicants will be screened and qualified based on the education and experience on the application and attached supplemental questionnaire. Applicants will be required to take a computerized skills test. The skills test will be used to rank the top candidates.\r\nComplete an online application by visiting Montgomery Personnel Board's Online Employment Center. Paper applications are no longer accepted. Completed applications will be accepted online until 5:00 p.m. on the closing date. If there is no closing date, the announcement may be closed at any time without prior notice.\r\n**To apply for this position, please click the following link**\r\n\r\nNew Personnel Online Employment Center\r\n

Additional Information

\r\n\r\nBENEFITS: Employees are offered a competitive benefits package, which includes health, dental, and life insurance; paid annual and sick leave; paid holidays; and participation in the Retirement Systems of Alabama (RSA) retirement program.\r\nDRUG TEST: Employment may be conditional upon the potential employee passing a pre-employment drug test. (The drug test may require the submission of a sample of hair, finger nails, and/or urine that will verify illegal drug use).\r\nBACKGROUND CHECK: Employment may be conditional upon the potential employee passing a background check. (Candidates will be asked to provide consent prior to the administration of background checks.)\r\nEQUAL EMPLOYMENT OPPORTUNITY: Discrimination against any person in recruitment, examination, appointment, training, promotion, retention, discipline, or any other aspect of personnel administration because of political or religious opinions or affiliations or because of race, national origin, or any other non merit factors is prohibited. Discrimination on the basis of age, sex, or physical disability is prohibited except where specific age, sex, or physical requirements constitute a bona fide occupational qualification necessary to proper and efficient administration.\r\nREQUEST FOR ACCOMMODATION: Under the Americans with Disabilities Act, it is the responsibility of the applicant with a disability to request accommodation which he/she requires in order to participate in the application or examination process. The Montgomery Personnel Board reserves the right to require documentation of the need for accommodation under the ADA. In order to request accommodation in the application or testing process, contact the Personnel Director at (334) 625-2675.\r\nI9: Prior to your employment, you will be required to provide to your employer documentation of your identity and employment eligibility in order to comply with the Immigration Reform and Control Act of 1986.\r\nUPDATE OF CONTACT INFORMATION: It is your responsibility to update your contact information (address, phone, email) so that we can contact you about jobs.� Please visit the Update Contact Information page to log in and update to your contact information at any time.\r\n\r\n\r\n\r\n\r\n