Customer Service Representative (Maternity Cover)

Here at the Mick George Group, we are currently recruiting a Customer Service Representative to join the team to Cover Maternity Leave.

Be the first point of contact for all Mick George Customers building rapport with new and existing customers ensuring a positive customer experience from start to finish. Answer all incoming calls and emails from customers, have adaptable approach to each customer’s needs and requirements keeping them updated throughout the process. Be highly organised completing all administrative tasks in a timely manner with high attention to detail. Undertake all relevant training as and when necessary, keeping up to date on all Mick George Products and Services.

• Ability to work in a high volume, fast paced office environment.
• Ability to work under pressure.
• Highly organised with a polite and confident telephone manner.
• Computer literate, with Microsoft Office knowledge.
• Driven and pro-active individual.
• Flexibility to get tasks completed as needed with excellent attention to detail.

The Mick George Group is committed to providing equality of opportunity for all. The company seeks to employ a workforce that reflects the diverse community at large and values the individual’s contribution irrespective of sex, age, marital status, disability, sexual orientation, gender reassignment, race, colour, religion or belief, ethnic or national origin.