Service Advisor

On-Brampton-L6t 2h2mid

Customer SupportCustomer Service Representative

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Quick Summary

Key Responsibilities

Develop and present estimates,

Technical Tools

Customer SupportCustomer Service Representative

Benefits:

Health insurance
Vision insurance
Wellness resources
Bonus based on performance
Dental insurance
Employee discounts

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

Responsibilities

The Service Advisor supports the Shop Manager in the optimization of the shop’s retail sales and profitability while delivering superior customer service, including:

Develop and present estimates, source parts and sell jobs to customers
Interpret inspection results (working with Technician) and present results to customers
Deliver superior customer service while listening and consulting customers
Contributing to the effectiveness of peers to promote success
Increase and optimize retail sales and shop profitability, achieving or exceeding shop objectives and goals
Maximize the safety and well-being of the shop employees and to be a good corporate citizen in the communities within which the shop operates

Qualifications