Customer Service Representative I- Customer Support- CSR

United States·DenverFull-timemid

Customer Support SpecialistCustomer

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Quick Summary

Key Responsibilities

Order Management: Process purchase orders, verify pricing/terms, and coordinate with the warehouse to ensure prompt delivery.

Requirements Summary

Experience: Minimum 6+ months of office, administrative, or call center experience (1-2 years preferred).

Technical Tools

Customer Support SpecialistCustomer

What We Offer

~1 min read

Home to premier Western apparel brands Cinch® and Cruel®, Miller International has been a leader in Western fashion since 1918. We offer a fun, casual, and laid-back office atmosphere where hard work is celebrated, and team members feel like family!

✓Comprehensive Health, Dental, and Vision Coverage

✓Retirement Savings Plan with Generous Company Match

✓Educational Support (Tuition Reimbursement & Student Debt Assistance)

✓Generous Paid Time Off (PTO) & Employee Discounts on Apparel

✓Wellness Programs & Supportive Work Culture

Responsibilities

~1 min read

→Order Management: Process purchase orders, verify pricing/terms, and coordinate with the warehouse to ensure prompt delivery.
→Account Support: Assist low-volume Account Managers using our internal sales and order management systems.
→Customer Communication: Answer inbound calls and emails regarding order status, shipping, and product inquiries.
→Issue Resolution: Professionally resolve customer complaints via phone or email with empathy and speed.
→Team Collaboration: Meet department efficiency metrics and maintain positive cross-departmental relationships.

Requirements

~1 min read

Experience: Minimum 6+ months of office, administrative, or call center experience (1-2 years preferred).
Location: Must reside in the Greater Denver / Commerce City area and be able to work 100% on-site.
Tech Skills: Proficient in Microsoft Office. Experience with ERP/OMS software (Shopify, BlueCherry, or Avaya) is a huge plus!
Soft Skills: Outstanding communication, problem-solving, attention to detail, and a positive, team-first attitude.

Application Deadline 9/30/2026