POD Coordinator

• →Assist with maintaining and updating the POD catalog process
• →Assist with all Print On Demand orders & restock fulfillment
• →Reviews POD orders to determine timeframe, process for accomplishing project, shipments and billing to the customer
• →Enter, update, and maintain accurate order-related information in applicable systems and records
• →Assist with tracking order status and communicating updates to the Print Production Manager and project personnel
• →Perform assigned quality-control checks on POD orders, printed materials, kit packing, and shipping documentation
• →Assist with kit packing, fulfillment, and special project shipments as needed
• →Assist with inventory tracking, organization, and supply replenishment; report supply needs to the Print Production Manager
• →Maintain organized POD order files, production records, shipping documentation, and related materials
• →Actively pursues practices that lead to project cost reductions to positively affect margins
• →Maintain a clean, safe, and organized print shop work area
• →Support department efforts to reduce waste, improve accuracy, and complete projects efficiently
• →Punctuality and Regular attendance are required on the job

Every effort has been made to make this job description as complete as possible.  However, it in no way states or implies that these are the only duties the incumbent will be required to perform.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is a logical assignment to the position.

• As observed by manager and others.
• Review of orders and delivery dates.
• Project outcomes and results are delivered in a safe, competent, and efficient manner as determined by internal and external processes.
• Conduct and interpersonal relationships contribute positively to the delivery of projects and services, and to orderly operation of the department and the organization.

Special Skills/Qualifications:        Basic knowledge of printing, production, fulfillment, or shipping processes preferred. Familiarity with print specifications and artwork files is preferred but not required. Strong communication and organizational skills a must. Willingness to learn POD systems, print processes, inventory practices, and shipping procedures.

MENTAL AND EMOTIONAL REQUIREMENTS: The incumbent must manage stress appropriately; make decisions under pressure; handle multiple priorities, work alone; work in areas that are confined and/or crowded.

ENVIRONMENTAL CONDITIONS: The incumbent will never be exposed to toxins, chemicals, detergents, and extreme temperatures (30degrees F – 115 degrees F), dust, fumes, moving mechanical parts, x-ray/electromagnetic energy, high pitched noises, Communicable diseases, or gases.  The incumbent will spend approximately 100% of their time indoors.

PHYSICAL DEMANDS: SEDENTARY WORK: Lifting 70 lbs. maximum and occasionally lifting and/or carrying articles.

PHYSICAL REQUIREMENTS:  Must be able to lift and/or push up to 70 pounds with mechanical assistance.  The incumbent will sit 15% of the time and stand/walk 85% of the time.

CONTACTS / INTERACTS WITH:             Other employees, clients and vendors