EHRM Operations Support Analyst (Remote Opportunity)

USRemotemid

OtherSupport Analyst

0 views0 saves0 applied

Apply Now

Quick Summary

Key Responsibilities

Monitor HL7 message dashboards to identify, troubleshoot, and resolve interface issues.

Requirements Summary

Bachelor's degree in Computer Science, Engineering, or a related field. 3-5 years of experience in production support, system operation, system monitoring, or healthcare data integrations.

Technical Tools

OtherSupport Analyst

Mind Computing is seeking a full-time, 100% remote EHRM Operations Support Analyst to support a project with the Department of Veterans Affairs (VA). The ideal candidate will provide operational support for VA EHRM integration services by monitoring HL7 interfaces, supporting production troubleshooting, coordinating interface testing, and assisting with site go-lives and release activities.

The candidate must reside within the continental US.

Occasional off-hours availability is required around EHRM site go-lives and releases.

Responsibilities

~1 min read

→Monitor HL7 message dashboards to identify, troubleshoot, and resolve interface issues.
→Support production troubleshooting calls and assist with log-level analysis to identify root causes of integration issues.
→Participate in Interface System Testing (IST) sessions and support EHRM site go-lives and release activities.
→Assist with release planning, readiness tracking, and operational support during deployments, including occasional off-hours support.
→Maintain release documentation, test plans, incident logs, and operational documentation.
→Collaborate with development, architecture, and project teams to support system stability and issue resolution.
→Contribute to team objectives and take on additional responsibilities as needed.

Requirements

~1 min read

Bachelor's degree in Computer Science, Engineering, or a related field.
3-5 years of experience in production support, system operation, system monitoring, or healthcare data integrations.
Working knowledge of HL7 messaging and healthcare integration workflows.
Experience supporting production environments, monitoring tools, and troubleshooting live system issues.
Experience supporting Oracle Health/Cerner EHRM implementations.
Experience with Mirth Connect, MuleSoft, or similar integration platforms.
Strong communication skills with the ability to collaborate effectively with technical teams and stakeholders.
Strong analytical and organizational skills.

Medical/Dental/Vision
401k with Employer Match
PTO + Federal Holidays
Corporate Laptop
Training Opportunities
Remote Opportunity

Note: Selected candidates will be required to complete fingerprinting at a government facility and undergo a background check as part of the hiring process.

Mind Computing is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

At this time, we are unable to offer sponsorship.