Office Operations Interns

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Quick Summary

Key Responsibilities

Conduct welcome calls to new patients and their families, providing a positive first impression and introducing services.

Requirements Summary

Current high school student (preferably junior or senior) Interest in healthcare administration, home health, and/or hospice Reliable, responsible,

Technical Tools

Other

Mission Healthcare, located in seven states, is the largest home health and hospice company in the western United States. We have a critical mission—to take care of our people. We provide a comprehensive array of services that meet the needs of patients and families across the healthcare continuum. We believe our people, partners, patients and their families deserve care delivered with Compassion, Accountability, Respect, Excellence and Service (CARES), Mission Healthcare’s core values. By joining our team, you will have the opportunity to impact patient’s lives daily and grow your career in a culture of collaboration, compassion, and commitment. We are excited to continue to grow our mission family!

Mission Healthcare offers competitive benefit packages designed to support the well‑being of our team.
Benefits Available to All Benefit-Eligible Employees

401(k) retirement savings plan
Mileage reimbursement
Employee Assistance Program (EAP)
Paid vacation, sick leave, and holidays
Tuition Reimbursement
Relocation Assistance

What We Offer

~1 min read

✓Medical, dental, and vision insurance

✓Flexible Spending & Health Savings Accounts

✓Disability, life, and AD&D insurance

✓Pet insurance

About the Role

~1 min read

Conduct welcome calls to new patients and their families, providing a positive first impression and introducing services.
Reach out to patients discharged 31+ days ago to maintain relationship and see if additional services are needed.
Document patient interactions accurately and maintain confidentiality in accordance with HIPAA guidelines.
Communicate with clinical team to relay information if patient has additional needs or concerns.
Provide compassionate and professional customer service during all patient interactions.
Complete special projects and ad hoc tasks as needed to support business operations.
Observe and learn from nurses, therapists, sales and administrative staff to understand home health and hospice operations.

Exposure to healthcare support center operations
Professional communication experience
Experience using office software and tools
Practical insight into healthcare administration

Requirements

~2 min read

Current high school student (preferably junior or senior)
Interest in healthcare administration, home health, and/or hospice
Reliable, responsible, and professional
Comfortable using computers and phones for basic tasks

See what Mission has to offer! Click Here.

At Mission Healthcare, we believe in fostering an inclusive workplace where diversity is valued and every employee feels respected, accepted, and empowered. We are committed to building a diverse team and creating an environment that promotes equity and belonging.

Equal Opportunity & Veteran‑Friendly Employer:
We are proud to be an equal‑opportunity employer committed to building inclusive, compassionate healthcare teams. We do not discriminate based on race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other legally protected characteristic. All employment decisions are based on qualifications, merit, and business need.

Veterans and military spouses are encouraged to apply. As a veteran‑friendly employer and proud participant in the We Honor Veterans Association, we recognize and value the leadership, teamwork, adaptability, and service‑driven experience military‑connected individuals bring to patient‑centered care and healthcare environments.

Accessibility Commitment:

We strive to make our hiring process accessible to all. If you require accommodations at any stage of the employment process due to a disability, please do not hesitate to let us know how we can best meet your needs.

Inclusion Efforts:

We continually work to enhance our practices by actively combating discrimination and advancing fairness and inclusivity. We encourage applicants from historically underrepresented groups to apply and join us in our mission to diversify our team and foster an environment where diverse perspectives are embraced, and every employee is given the opportunity to thrive.

Your Voice Matters:

Mission Healthcare values your voice. We believe in maintaining a dialogue about diversity and inclusion within our teams and welcome your perspectives and innovative ideas. Together, we aim to build a workplace that reflects the communities we serve and a culture where everyone belongs.

Communication Consent:
By submitting an application, you acknowledge and consent to receive communications—including emails, phone calls, and text messages—from Mission Healthcare and its recruiters regarding your application and potential employment opportunities. You may opt out of text messages at any time by responding with "STOP".

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