Certified Medical Assistant - Medical Oncology/Infusion Services - Full Time - Dayshift

Collaborate closely with infusion and chemotherapy nurses to support daily clinic operations

Assist with patient flow to ensure timely and efficient delivery of infusion services

Serve as a clinical resource to help reduce bottlenecks and maintain smooth workflow in the infusion suite

Assist with accurate and timely entry of infusion-related orders as directed by providers and nursing staff

Ensure orders are complete, signed, and appropriately routed within the electronic medical record (EMR)

Communicate discrepancies, missing information, or concerns promptly to nursing staff and providers

Perform safety checks related to orders, patient identification, and documentation

Help ensure chemotherapy and infusion orders align with established protocols and safety standards

Monitor for potential issues that could impact patient safety and escalate concerns appropriately

Adhere strictly to infection control, OSHA, and chemotherapy safety guidelines

Act as a liaison between infusion nurses, providers, scheduling, and front-office staff

Support coordination of labs, treatment schedules, and follow-up needs as applicable

Maintain clear, professional communication with patients and staff

Assist with stocking and maintaining clinical areas and supplies as needed

Participate in quality improvement initiatives and workflow optimization efforts

Perform other duties as assigned to support infusion services

Certified or Registered Medical Assistant (CMA/RMA) or equivalent experience

Completion of an accredited Medical Assistant program

Current CPR/BLS certification

Strong attention to detail and commitment to patient safety

Ability to work effectively in a fast-paced, team-oriented clinical environment

Prior experience in oncology, infusion, or chemotherapy settings

Experience with EMR systems (Meditech, Epic, or similar)

Familiarity with medical order entry and clinical documentation

Knowledge of chemotherapy safety principles (training provided if needed)

Ability to stand and walk for extended periods

Ability to lift and move supplies as needed

Exposure to clinical environments, including infusion and chemotherapy settings

Excellent organizational and multitasking skills

Strong communication and interpersonal skills

High level of accuracy and attention to detail

Ability to prioritize tasks and respond calmly in high-acuity situations

Professional, compassionate approach to patient care