UGC Production Specialist

Monarch is a powerful, all-in-one personal finance platform designed to help make the complexity of finances feel simple again. Since launching in 2021, we've become the top-recommended personal finance app by users and experts. Our goal? To take the stress out of finances so our members can focus on what truly matters.

We are a team of do-ers led by experienced entrepreneurs who are passionate about helping our members reach their financial goals. We're hyper focused on building a product people love, and on finding every edge that helps us do that better. AI is core to how we operate: every person on the team uses it as a partner to sharpen judgment, move faster, and expand what's possible. We're not looking for tool mastery, we're looking for fluency and curiosity. What matters is that AI is part of how you work today and that you're actively raising your own bar on how to use it well.

As a fully remote company (even before COVID!), we welcome applicants from almost anywhere. Our team collaborates synchronously mostly from 9 AM – 2 PM PT and embraces asynchronous work to stay connected across time zones.

Join us on our mission to transform lives by simplifying money, together.

We are seeking a detail-oriented and creative UGC Production Specialist to lead end-to-end management of collaborations with user-generated content (UGC) partners. In this role, you will be responsible for handling all aspects of partner relationships, including outreach, feedback, rate negotiations, and content usage agreements. Leveraging your expertise with video editing tools and content management systems (CMS), you will play a key role in ensuring the production of high-quality, impactful UGC that aligns with our brand objectives.

This role works closely with paid social to ensure UGC is optimized for performance, focusing on hooks, CTAs, and platform-specific best practices for Meta and TikTok ads. It relies on a feedback loop with the paid social team to analyze performance metrics, and refining content and testing variations to maximize campaign results.

• Manage all stages of UGC partnerships, including identifying potential creators, conducting outreach, and maintaining strong relationships.

• Provide constructive feedback to partners to ensure content quality and alignment with brand guidelines.

• Negotiate rates, usage rights, and licensing agreements with UGC creators to ensure fair and transparent arrangements.

• Utilize video editing tools to enhance UGC for optimal quality and branding.

• Maintain and organize content using CMS tools, ensuring assets are accessible and properly archived.

• Stay updated on UGC trends, platform-specific guidelines, and emerging tools to maintain a competitive edge.

• 3+ years of experience in content production, social media, or UGC-related roles.

• Deep understanding of UGC trends and enthusiasm for working with diverse creator communities.

• Strong project management abilities, capable of juggling multiple collaborations and deadlines.

• Familiarity with performance tracking tools to evaluate content success.

• Proficiency in creative tools (e.g., Adobe Premiere, Canva, Figma) and CMS platforms (Aspire, Air).

• Excellent verbal and written communication skills.

• Entrepreneurial spirit with a hands-on, resourceful approach.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy and gender identity), sexual orientation, age, marital status, veteran status, disability status, or genetic information.

California & San Francisco: Pursuant to the California Fair Chance Act and the San Francisco Fair Chance Ordinance, qualified applicants with arrest and conviction records will be considered for employment. We comply with all applicable fair chance hiring laws.