Graduate Certificates Program Coordinator II

• Serve as the primary point of contact for students and stakeholders in the graduate school's micro-credential program.
• Assist the project manager and coordinate program support services, activities, and offerings, ensuring they meet the needs of adult and professional learners.
• Develop, organize, and direct special projects and initiatives to expand or enhance micro-credential offerings.
• Make marketing and outreach decisions to promote programs, including preparing education and information materials, and attending off campus recruitment events.
• Provide trainings, seminars, and informational sessions to students, faculty, and the public about program content and benefits.
• Assist with student recruitment, including lead tracking and outreach, CRM implementation and mentoring prospective and enrolled students.
• Manage graduate school administrative functions related to admissions and enrollment processing, and certificate completion operations for micro-credentials.
• Track and ensure timely responses for prospective and enrolled students, stakeholders, and funding partners
• Assist with writing and administering grants to support program expansion and sustainability.
• Supervise program staff; provide leadership in progress tracking, budget oversight, and resource management.
• Maintain a high level of student service, demonstrating accountability, attention to detail, and the ability to manage multiple concurrent assignments.
• Some weekend work and travel required

• Experience coordinating programs and optimizing administrative processes.
• Skills with the full range of office software, database management, and website content tools.
• Excellent written, oral, and interpersonal communication skills.
• Ability to provide strong student service and teamwork, while maintaining confidentiality.
• Demonstrated ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
• Experience with grant writing and administration, or a strong willingness to learn.
• Knowledge of budget oversight and program resource management.

• Earned bachelor's degree (master's degree preferred in higher education, business, or related field).
• Experience in higher education, particularly in student admissions, student programming, or adult/professional education.
• Proven experience in supervising staff.
• Demonstrated success in marketing, outreach, or program promotion.
• Background in developing trainings, seminars, or public education materials.

• Cover letter addressing qualifications,
• Resume
• Contact information for 3 professional references. 

Application Requirements

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