Research Analyst (Insights)

Moonshot is currently recruiting Research Analysts as part of an existing programme of work. In this role, you will be focused on gathering and analysing open-source online data and carrying out aspects of delivery for a specific insight project. You will also be expected to work to advance our research methodologies and support the strategic understanding of our clients. 

Your responsibilities will include:

• Identification, collection and analysis of information from a range of sources, including social media and other channels covered by our in-house tools.
• Designing quantitative and qualitative research methods to collect and analyse large datasets.
• Drafting analytical reports to a high standard, delivering valuable findings in a concise and robust manner.
• Working to demanding, high-tempo reporting schedules for clients.
• Presenting findings verbally to clients, tailoring the content to their needs to support their strategic understanding.
• Anticipating potential barriers to data collection and investigations, identifying workable solutions, and taking responsibility for improvements to processes.
• Maintaining large databases and conducting regular reviews of social media and messaging platforms for inclusion into the project.
• Researching and drafting deep dives into trends and themes identified.
• Developing and sharing subject matter expertise related to online harms across the organisation.
• Building relationships with clients, and supporting our business development by exploring and identifying opportunities for new projects of work that will be of interest to them.

Essential:

• Candidates will be expected to undergo and pass a police check and additional checks for security clearance at an SC level, which typically requires a minimum of five years' continuous UK residency immediately prior to application.
• Relevant professional or research experience in countering organised crime, violent extremism or other online harms.
• Professional experience involving analysis and investigation using open-source research and OSINT methods.
• Ability to scan large volumes of data and identify the most valuable pieces of information.
• Demonstrated ability to source, interpret and analyse both quantitative and qualitative data, potentially including social media data, and produce actionable, decision quality reporting.
• A demonstrable ability to work under pressure, take action and get things done, both in managing your own workload and as part of a team.
• Strong attention to detail and ability to identify subtle patterns.
• Excellent team working skills with the ability to collaborate effectively and respond flexibly to challenges.
• Excellent written, verbal and interpersonal communication skills.
• Willingness to be on-call and work outside regular working hours in response to incidents and relevant events.
• We require and will check candidates' eligibility to work in the UK and pass any relevant security clearance procedures per the needs of clients.

Desirable:

• Fluency in languages other than English, particularly Arabic.
• Qualifications in quantitative methods for social science and specialist quantitative skills, including data visualisation, database management (SQL), Python, Tableau visualisation or other data analysis tool sets.
• Professional experience in open-source research, online investigations, threat risk analysis, public safety, or law enforcement.
• Security clearance at an SC level or higher in current role.