IT Cybersecurity Lead

The IT Cybersecurity Lead is responsible for the daily operation of Mosaic Global User Administration, and Application security team. These responsibilities include, but are not limited to, designing, managing, and monitoring work processes for the User Administration and SAP security teams; ensuring adherence to established service level agreements; investigating and resolving customer inquiries and complaints; and working with teams across IT and the business to provide operational planning and execution support for user admin and SAP security need in support of IT projects.

• Lead and coach the User Administration and SAP Security teams developing personal and team productivity.
• Participate in the compliance audit processes covering user administration and access management.
• Engage with IT project teams to provide User Access and SAP Security support.
• Lead the design, development, implementation, and monitoring of a comprehensive process governing user administration and SAP security across Mosaic covering user access provisioning, de-provisioning, access rights management, reporting and auditing.
• Lead the monitoring of work load and ensure SLA adherence of the User Administration and SAP Security teams.

• Associates Degree required, major in Computer and Information Science, or Management Information Systems. Bachelors Degree preferred. 
• 8+ years of related experience required. 
• Administrative experience.
• SAP Experience
• Microsoft 365
• US -ITIL V3 – Other preferred
• US - Certified Information Systems Auditor (CISA) – ISACA preferred
• US - Certified Information Systems Security Professional (CISSP) - (ISC)2 preferred