Coaching & Development Trainer

About us

At Motia, we’re at the forefront of fleet solutions, providing innovative services that power businesses across the UK. We’re committed to creating an environment where everyone can thrive. Our culture fosters collaboration, innovation, and growth, ensuring you can build a career, not just a job. With over 300 employees across five offices, we support over 50,000 customers nationwide.

About the role

Reporting to the General Manager - Sales, the Coaching & Development Trainer will be responsible for the induction, training, and development of sales employees at our office located in Halifax. You will assist in delivering sales targets by developing the skills and knowledge of our Fuel Card Sales Teams.

Duties & Responsibilities

• Ensure new recruits receive the best possible introduction to the business by delivering our induction program in a dynamic and engaging way.
• Ensure all sales staff receive additional on the job training in line with our post induction training schedule.
• Deliver regular refresher training and support.
• Deliver structured and engaging one to one coaching which positively influences our staff’s sales performance. Ensure that all coaching is documented effectively, and coaching sessions are followed up regularly.
• Review best practice from around the business and make recommendations to the National Training Manager for improvements to our training programs.
• Maintain a full level of understanding of fuel cards, the competition and the market and ensure that this knowledge is communicated and understood by new starters.
• Deliver training to existing staff members throughout the business for any new products, services or initiatives.
• Regularly liaise with Sales Managers and the National Training manager to review new starter progress and agree objectives for training and coaching.
• Maintain regular consistent and professional attendance, punctuality and personal appearance of new sales staff.
• Attend quarterly L&D review meetings.
• Be willing to travel to assist with training and development needs across the wider group if required.

About You 

• Good standard of education preferably with a ‘C’ or equivalent in English and Maths. 
• Experience working in an office environment essential, preferably with Business to Business Telesales experience. 
• Supervisory skills would be advantageous. 
• Working knowledge of Microsoft Office packages – Word, Outlook and Excel. 
• Good communicator, both oral and presentation, with a professional confident manner and excellent customer service skills.  
• Accuracy and attention to detail with ability to organise and prioritize. 
• Resilience when working under pressure with a strong work ethic and reliability. 
• Ability to work well individually and as part of a team. 
• Target conscious and results driven.