Applications Engineer I Silvus (Copenhagen office)

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

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  Design and test complete solutions that solve unique technical problems.

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  Define new products and features to fill gaps and perform product evaluations and field trials for new product features and accessories.

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  Provide comprehensive support to customers and the sales team through troubleshooting, system integration engineering, product recommendations, and technical analysis via phone, online, and in person.

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  Provide dedicated live support (via phone and email) during standard European working hours (typically 7:00 AM to 3:00 PM CET, aligning with 10:00 PM to 6:00 AM Pacific Time) to ensure seamless continuous global coverage and assist the US team with off-hours escalations.

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  Work individually and with Engineering teams to support requests via in-house or through field testing and validation.

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  Test and harden existing features through firmware and hardware changes in realistic applications.

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  Support the Sales Engineering team by helping prepare for demonstrations, training, testing, or recreating bugs and issues seen in the field.

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  Create and maintain customer-facing documents and content including manuals, guides, videos, application notes, etc. to support customers and sales more efficiently.

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  Oversee and assist the RMA and Loaner teams by providing guidance, equipment recommendations, and vetting customer requests.

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• Bachelor of Science degree in Electrical Engineering, Engineering Technology, or related technical field.

• Proficiency with instruments such as spectrum analyzers, multimeters, signal generators, and other radio frequency and data network test equipment and testing.

• Must possess an ability to work independently, take initiative, multitask, and effectively interact with cross-functional teams and customers.

• Strong verbal and written communication skills are a must to effectively communicate with customers and internally across the entire organization.

• Excellent organizational skills and attentiveness to details.

• Proficiency with PC office applications and mobile devices.

• • Office environment.

  • Trade shows.

  • Outdoor environment for demos and testing.

  • Occasional exposure to heat, cold, and allergens while performing tests or demonstrations in the field.

  • While performing the duties of this job, the employee is required to do the following:
    o Lift equipment up to 50 lbs. for the set-up of demonstrations and testing.
    o Walking/Moving in the labs.

  #silvuscareers

  Under 25%

• Proficiency with TCP/IP protocol and networking.

• Experience with operating and testing IP radios/modems.

• Knowledge of wireless communication systems, radio frequency signal propagation, and digital communication technologies.

• Experience with testing embedded radio communication systems.

• Familiarity with Linux.

• Proficiency with programming languages such as Python or C/C++.

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.