Associate Customer Support Manager

Illinois Remote WorkRemotemid
Customer SupportCustomer Support Manager
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Quick Summary

Overview

Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere.

Technical Tools
Customer SupportCustomer Support Manager

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

STARCOM21 is a collaborative partnership between Motorola and the State of Illinois, delivering statewide land mobile radio coverage dedicated to Illinois first responders. Functioning as a small business unit, STARCOM handles agency billing, network construction, ongoing maintenance, and operational support. We are the trusted partner for over 1400 law enforcement and fire agencies with more than 90,000 user radios.

The ACSM is responsible for the overall success of and the relationship between the Customer’s Operation, Motorola Subcontractors, and Motorola Solutions. 


This uniquely rewarding role offers the chance to serve and make a meaningful impact supporting our valued customers. Focused heavily on account invoicing and customer support, this dynamic role will also support other team members and functions to sustain vital network operations.


Requirements

~1 min read

  • Proficiency in Microsoft Office and Google Suite of Applications.


Target Base Salary Range - $80,000 to $90,000 USD


Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

  • High School diploma, Associate's, or Bachelor's Degree OR 3+ years of experience in a Technical Customer Support or Public Safety environment.. 
  • Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
Under 10%
None
Experienced
No

What We Offer

~1 min read
✓Incentive Bonus Plans
✓Medical, Dental, Vision benefits
✓401K with Company Match
✓10 Paid Holidays
✓Generous Paid Time Off Packages
✓Employee Stock Purchase Plan
✓Paid Parental & Family Leave
✓and more!

Location & Eligibility

Where is the job
Worldwide
Fully remote, anywhere in the world
Who can apply
Same as job location

Listing Details

Posted
September 30, 2026
First seen
October 1, 2026
Last seen
October 1, 2026

Posting Health

Days active
0
Repost count
0
Trust Level
59%
Scored at
October 1, 2026

Signal breakdown

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Associate Customer Support Manager