Customer Engagement Specialist

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

The Customer Engagement Specialist manages an assigned territory, partnering with Motorola Solutions field sellers to support daily activities for targeted regional accounts. This role focuses on cultivating strong relationships with new and existing customers while applying a deep understanding of territory-specific pricing strategies to drive results.

Key Responsibilities

• Build and maintain a robust opportunity pipeline by executing follow-ups on data-driven marketing campaigns.

• Utilize Salesforce to track all support interactions with Account Executives and field team members, ensuring data integrity.

• Consistently achieve daily, weekly, and monthly activity targets and CRM performance KPIs.

• Participate in customer meetings to advance the sales cycle.

• Collaborate with the broader sales organization to contribute to overall company revenue goals.

• Travel as required to support territory needs (approximately 10%).

• Proven track record of sales achievement, ideally in a high-energy, phone-based environment.

• Skilled in Windows or Google-based applications; experience with Salesforce.com is preferred.

• Prior experience in technology sales is a significant plus.

Target Base Salary Range: $48,000 - $52,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. 

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• Bachelors degree

• ​OR 2+ years fields sales or inside sales experience required