Dispatch Service Desk Agent

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

• Demonstrating an excellent service attitude and providing exceptional customer support.
• Collaborating effectively with team members to deliver outstanding service.
• Possessing strong communication skills and fluency in verbal communication.
• Utilizing your knowledge and skills to provide efficient telephone support to customers.
• Conducting diagnosis and troubleshooting of equipment and failures.
• Providing support to staff members through telephone assistance.

• Fluent in English (spoken and written).
• High School Diploma, GED, or Certificado de Preparatoria.
• At least 1 year of experience, will be a plus previous experience in inbound call centers.
• Willingness to work from Monday to Friday (7:00 am-5:00 pm) 
• Availability to work in Reynosa, from Industrial Rio Bravo Suite B Parque Industrial del Norte 88730 Reynosa, TAM.

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.