Forwarding Account Representative

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

NOTE: Motorola Solutions is building talent pipelines to meet future hiring demands. This is a pipeline role, while there is not an immediate opening, we want to build relationships with prospective candidates like you. If your background is a match to our requirements, we’ll follow up with an exploratory conversation.

We are searching for a Forwarding Account Representative. Must have experience working in a fast paced environment with a strong ability to multi-task and stay organized. This position is responsible for assisting Banks & Finance companies with delinquent auto loans by placing them out for repossession with our network of contracted agents. This is not a collections or sales job, however you will have regular communication with the banks and the agents in the field. Must have the ability to use multiple computer monitors, inbound/outbound calls and possess entry level data entry skills.  This is solely an office position and not a remote position.  

•  Must be able to work full-time, M-F 8-5; 9-6 is available after the training period
• Seeking candidate with strong computer skills and internet savvy
• Experience using Google Suite applications
• Must have strong communication skills fluent in English (reading, writing, speaking)
• Must have reliable transportation to and from work
• Cubicle office setting, working close with others

Desired Skills

• Gather, analyze, or evaluate information from a variety of sources, such as court records, credit header data, people location software
• Use various location databases and software packages to locate vehicles subject to repossession (automatic license plate recognition software)
• Work closely with repossession agents to coordinate activities
• Manage the repossession process for bank clients
• Work closely with bank employees
• Proactively monitor accounts and address a variety of issues

• Experience interacting with business clients via phone/email
• Strong attention to detail

Target Base Salary Range: $41,600 USD + Bonus Plan

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

• 2 years customer service in a call center environment
• High School Diploma or G.E.D.
• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position