Software Deployment Engineer

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

We are seeking an ambitious Software Deployment Engineer to join our Guardian Delivery Engineering team. In this role, you will provide high-performance delivery and system support across our software product suite, ensuring technical configurations and deployments align with strict customer SLAs and internal benchmarks.

Working primarily remote with occasional travel to our Leicester offices and customer sites, you will bridge customer operational needs with internal development teams. You will take technical ownership of deployment tickets, troubleshoot complex software issues, and contribute to continuous product improvement. At Motorola Solutions, we foster a people-first culture that empowers you to explore your potential, innovate what's next, and grow your career. Bachelor's degree or equivalent practical experience is valued.

• Provide high-performance software delivery and technical support in alignment with internal and external SLAs and OLAs

• Take end-to-end technical ownership of assigned tickets and deployment issues, investigating root causes and driving resolution from start to finish

• Maintain full functional and technical knowledge across all Guardian Mobile products, services, and operational projects

• Collaborate with software development teams to enhance product quality, deliverability, and long-term supportability

• Identify and recommend operational improvements to streamline system deployment workflows, reduce fault rates, and lower support costs

• Interpret customer requirements to generate reliable technical estimates and execution plans in line with company guidelines

• Maintain proactive communication with key stakeholders, including customers, managers, and development teams, keeping all parties informed of progress

• Ensure strict adherence to Information Security and GDPR policies, maintaining data confidentiality across all operational systems

• Actively contribute technical insight to support the implementation of team technology strategy and operational goals

• Degree in Computer Science, Computing, or an engineering discipline

• Solid experience in platform management, software support, or deployment within the software industry

• Ability to obtain NPPV3 and SC security clearance requiring UK residency

• Experience working with UK Fire and Rescue Control Room operations, mobilisation solutions, or Mobile Data Terminal (MDT) software

• Exposure to modern cloud infrastructure, server ecosystems, or database environments

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.