Sr. Training Specialist

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

We are looking for a dynamic individual with a combination of traits to conduct hands-on virtual and classroom instruction for Cloud software technologies. In this role you will be responsible for supporting ongoing technical/end-user training activities within Global Education, with added focus on the user experience, customer workflows, and quality of the training.

This ideal candidate should have a good blend of initiative, instructional experience, technical background, and adaptability to effectively tailor and enhance the customer education experience for varying student levels, from end users to system administrators in the Public Safety environment. The ideal candidate will be effective at facilitating training classes in-person and virtually using live customer and/or demo software environments, documentation, and minimal slide content. 

• →Teaching and instructing agency customers and staff on the use and operating methods of complex software products and services
• →Conducting virtual and/or on-site training for Motorola CommandCentral software and designated third party software integrations
• →Presenting training using a variety of classroom training methods; including but not limited to Zoom, Google Meet, Google Slides.
• →Completing department required reports within set standards and deadlines
• →Managing communication with customer and internal stakeholders related to the project and training schedules
• →Compile comprehensive training and technical documents, and course material for new and existing products or services
• →Measure knowledge transfer and training effectiveness
• →Operates under supervision from the CommandCentral Training Team Manager

• FAA Part 107 Remote Pilot Certification
• 1+ years of experience working with Motorola Solutions Customer Software preferred
• 3+ years of technical training experience preferred
• 3+ years of public safety experience preferred
• 1+ years of experience working with public safety products

• Must have a valid drivers license 
• Travel requirements: frequent travel up to 50%, with domestic and occasional international travel requirements to meet business needs. This position is open to all US States remotely.
• Must have a valid drivers license
• This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.

Target Base Salary Range: $68,000 - $73,000 USD

Consistent with Motorola Solutions' values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

#LI-HH1

• High School Diploma or equivalent

• Must be able to obtain background clearance as required by government customer & have legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.