Technical Support Specialist
Quick Summary
Provide exceptional technical assistance to global customers via phone, email, live chat, and remote sessions. Prioritise tasks effectively to manage incoming requests and existing cases,
At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
The Video Security & Access Control division is defining the future of the cloud security industry through disruptive, end-to-end solutions, including award-winning AI-based surveillance systems and cloud-native software like Avigilon Alta.
In this role, you will join a team responsible for ensuring critical customer issues are resolved quickly and accurately. You will support industry-leading platforms that provide clients with peace of mind, knowing their assets are protected by some of the strongest industry-standard products and artificial intelligence.
Responsibilities
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Requirements
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Education: A Degree or Diploma in Computer Science, Computer Engineering, Information Systems, or equivalent.
Certifications: IT certifications such as CompTIA A+, Network+, CCNA, CCNP, MCSA, or Microsoft credentials.
Industry Experience: Technical experience in Video Security, Analytics, Access Control, Cloud Software, Telecommunications, or Video Conferencing.
Video Standards: Familiarity with the ONVIF profile, VMS (Video Management Systems), or other video streaming services.
Tools: Experience using CRM systems and working in environments using the KCS (Knowledge Centered Service) methodology.
Languages: Proficiency in multiple languages is considered an asset.
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
Location & Eligibility
Listing Details
- Posted
- September 15, 2026
- First seen
- October 1, 2026
- Last seen
- October 2, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 17%
- Scored at
- October 2, 2026
Signal breakdown
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