Technical Support Specialist

PolandPoland·Krakówmid
Customer SupportTechnical Support Specialist
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Quick Summary

Key Responsibilities

Provide exceptional technical assistance to global customers via phone, email, live chat, and remote sessions. Prioritise tasks effectively to manage incoming requests and existing cases,

Technical Tools
Customer SupportTechnical Support Specialist

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Motorola Solutions is a global leader in mission-critical communications and analytics, helping to make cities safer and businesses thrive.
The Video Security & Access Control division is defining the future of the cloud security industry through disruptive, end-to-end solutions, including award-winning AI-based surveillance systems and cloud-native software like Avigilon Alta.
In this role, you will join a team responsible for ensuring critical customer issues are resolved quickly and accurately. You will support industry-leading platforms that provide clients with peace of mind, knowing their assets are protected by some of the strongest industry-standard products and artificial intelligence.

Responsibilities

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Requirements

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    • Education: A Degree or Diploma in Computer Science, Computer Engineering, Information Systems, or equivalent.

    • Certifications: IT certifications such as CompTIA A+, Network+, CCNA, CCNP, MCSA, or Microsoft credentials.

    • Industry Experience: Technical experience in Video Security, Analytics, Access Control, Cloud Software, Telecommunications, or Video Conferencing.

    • Video Standards: Familiarity with the ONVIF profile, VMS (Video Management Systems), or other video streaming services.

    • Tools: Experience using CRM systems and working in environments using the KCS (Knowledge Centered Service) methodology.

    • Languages: Proficiency in multiple languages is considered an asset.

    None
None
Experienced

Yes

Motorola Solutions Systems Polska Sp.z.o.o

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

Location & Eligibility

Where is the job
Kraków, Poland
On-site at the office
Who can apply
PL

Listing Details

Posted
September 15, 2026
First seen
October 1, 2026
Last seen
October 2, 2026

Posting Health

Days active
0
Repost count
0
Trust Level
17%
Scored at
October 2, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust
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Technical Support Specialist