Technical Support Specialist

United KingdomUnited Kingdom·Uxbridgemid
Customer SupportTechnical Support Specialist
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Quick Summary

Key Responsibilities

Troubleshoot and resolve complex hardware and software issues over the phone, live-chat, and email, using remote sessions and diagnostic tools.

Requirements Summary

Strong problem-solving and analytical skills with a proven ability to diagnose and replicate technical issues (including reviewing basic logs and network data).

Technical Tools
Customer SupportTechnical Support Specialist

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Motorola Solutions Video Security & Access Control division is hiring a Hybrid Technical Support Engineer for its industry-leading, disruptive Cloud Video & Access Control platforms.
Reporting to a Technical Support Manager, the Technical Support Engineer ensures critical customer issues are resolved quickly and accurately. Success in this role will be defined by: a strong customer-oriented mentality, a thorough systematic approach to troubleshooting, and the curiosity to learn about a diverse set of technologies.
Key responsibilities:
  • Requirements

    ~1 min read
    • 10-25%

    Nice to Have

    ~1 min read
    • Some relevant technical experience in any of the following business areas - Video Security, Analytics, Access Control, Telecommunication, Video Conferencing, Cloud software or Enterprise hardware support 

    None
    Experienced

    Yes

    Motorola Solutions UK Limited

    EEO Statement

    Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

    We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

    Location & Eligibility

    Where is the job
    Uxbridge, United Kingdom
    On-site at the office
    Who can apply
    GB

    Listing Details

    Posted
    September 2, 2026
    First seen
    October 1, 2026
    Last seen
    October 1, 2026

    Posting Health

    Days active
    0
    Repost count
    0
    Trust Level
    13%
    Scored at
    October 2, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
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    Technical Support Specialist