Server

Description

• →Reconcile transactions at the end of each shift, cash out, and maintain a balanced bank.
• →Be thoroughly familiar with all menu items, including ingredients and food allergens, and wine list to assist guests and answer questions accurately.
• →Ensure sequence of service is followed for all guests.
• →Greet guests, take food and beverage orders, and suggestively sell.
• →Serve food and beverages, ensuring timeliness, completeness, and accuracy.
• →Accommodate guests’ special requests whenever possible.
• →Maintain tables by clearing finished plates, glassware, silverware, trash, and other items.
• →Polish and set up china, glassware, silverware, and service items.
• →Stock clean linen and discard used linen.
• →Set up and empty trash and recycling.
• →Set up and stock condiments and side stations.
• →Set up, maintain, and break down beverage stations.
• →Follow all food safety, sanitation, and alcohol service laws and regulations.
• →Participate in meetings to learn about global programs, new products, and procedures, and to discuss areas of opportunities, special events, and other activities.
• →Ensure a healthy and safe work environment for co-workers and guests.
• →Be knowledgeable of property facilities, services, hours of operation, and amenities (among other things) to proactively assist guests.
• →Resolve guest complaints using property procedures.
• →Work as a team, helping all employees to complete the required activities to ensure we deliver exceptional service.
• →Participate in pre-shift meetings on each shift.
• →Any other duties assigned.

• Must be able to stand, walk, lift, and bend for extended periods of time.
• Must be able to bend and lift up to 40 lbs.
• Role may include job duties or tasks requiring repetitive motions.
• Exposure to hot kitchen elements or cleaning materials.

• Previous work experience in service for at least 2 years; experience in a fine dining restaurant or membership-based company a plus.
• Ability to effectively deal with internal and external customers and staff, some of whom will require elevated levels of patience, tact, and diplomacy.
• Ability to work evenings, weekends, and holidays, as needed.
• Must have valid, non-expired Food Handlers’ card.