Engine Technical Support Specialist

The Engine Technical Support Specialist* role goes beyond the typical mechanic position. As an Engine Technical Service Specialist, you’ll take on a wide variety of responsibilities, including hands-on engine repairs, technical problem-solving, product training, and continuous improvement initiatives, ensuring variation in your day.

• Ownership of Projects: Take charge of service tickets, drive improvement projects, and contribute to designing innovative product solutions.
• Diverse Technical Challenges: Work with traditional diesel/gasoline/LPG engines, hybrid and electric solutions.
• Continuous Growth & Learning: Build your expertise through hands-on repairs, testing, and product training—for yourself and others.
• Collaborative Culture: Thrive in a team that values positivity, professional development, and mutual support.
• Dynamic Work Environment: Engage in both in-shop and on-site repairs, application testing, and advanced diagnostics.

• →Handle technical and parts inquiries via phone and email.
• →Manage assigned service tickets and prioritize critical needs, such as unit-down situations.
• →Perform hands-on engine repairs in our shop or at customer sites.
• →Conduct product training sessions, combining presentation skills with hands-on instruction.
• →Participate in continuous improvement efforts and assist with product testing and design.
• →Support warranty claims and manage service work orders effectively.

• High school diploma or equivalent GED.
• 5 years of technical service experience (preferred).
• 3 years of internal combustion engine repair experience.
• Strong mechanical aptitude and familiarity with computer-based tools (e.g., Microsoft Office).

• Travel as needed to customer sites or other locations. (Around 10%)

Founded in 1901, MRA is a nonprofit employer association that serves more than 4,000 employers, covering more than one million employees.

As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, information, education, and resources to help build successful workplaces and a powerful workforce.

We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company, not an agency recruiter.