Beverage Supervisor

Responsible for supervising the activities of all bartenders, beverage servers, and bar attendants during a shift, ensuring all functional job duties are performed according to established company policies. 

• Grave Shift:  10:00PM-6:00AM

• →Yes. Supervises Beverage Servers, Bartenders, Bar Porters and Runners

• →Ensures proper staffing for forecasted volume and budgetary guidelines.
• →Responsible for supervising the activities of all bartenders, beverage servers, and bar attendants during a shift.
• →Ensure all functional job duties are performed according to established company policies. 
• →Ensures excellent guest service.
• →Notifies team members of changes in policy and procedure.
• →Communicate any problems or concerns to the Beverage Manager and other departments as needed.
• →Maintains thorough communication between shifts.
• →Works with all departments to ensure proper communication.
• →Properly fills out all paperwork required for the job.
• →Assists in monitoring guest flow and informs management when more labor is needed during peak volume periods and slow periods.
• →Resolves team member complaints or disputes or refers the problem to the manager.
• →Assists trainers in properly training new team members.
• →Assists team members in their duties as needed.
• →Maintains high sanitation and safety standards.
• →Maintains sufficient materials and products in the work location.
• →Maintains security of products and areas assigned to the department.
• →Ensures rotation of products to comply with local health department regulations and to ensure freshness of product
• →Understands that this is a 24-hour responsibility and is accessible at all times.
• →Sets high standards by complying with all departmental rules, policies, and procedures.
• →Ensures that all Team Members are treated in a fair and consistent manner.
• →Self-starter with an open mind, positive nature and enthusiastic.
• →Performs any other duties as specified or assigned by the Beverage Manager or any member of the Executive Management.

• High School Diploma or equivalent
• Experience with modern POS System preferred
• Prior Beverage Leadership experience is preferred

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 135 pounds at times. 
• Ability to use hands to handle or feel objects, tools, or controls, and reach with hands and arms.
• Ability to work in an environment with moderate to loud noise, bright lights, smoke, and dust

• Possesses complete knowledge of all procedures related to the job.
• Ensures that all guests are treated in a prompt, professional and courteous manner.
• Must possess outstanding interpersonal communications skills to effectively interface with guests and team members.
• The ability to perform well under pressure.
• Proven track record of demonstrating sound judgment
• Sets standards by being cooperative, helpful and friendly, and by presenting a neat, clean, well-groomed appearance.
• Must be able to use a computer to enter requisitions.
• Must be able to understand and communicate Material Safety Data Sheets to all team members.
• Must attend and pass Care (Controlling Alcohol Risks Effectively).
• Adheres to the Cut Off Procedure and ensures all documentation is completed and turned into Guest Safety, Beverage Manager, and the Director.
• Communicates all concerns and observations to the Manager and Director on the shift report.
• Supports all departments with any requests or assistance.
• Competence with Google Apps suite of software
• Prior experience in a high-volume outlet preferred
• Ability to communicate with Team members and guests
• Ability to be a TEAM player
• Ability to successfully fulfill the pre-employment process
• Ability to work flexible shifts and days of the week including holidays

• Gaming license/registration as required by jurisdiction(s).
• Must have successfully completed and maintain certification in “Serv-Safe”(Food Sanitation Management) within 120 days of employment

• Experience with modern POS System preferred
• Prior Beverage Leadership experience is preferred