Second Shift FR Unit Manager - Williamsburg KY

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

Qualifications

Strong command of the English language both verbally and written.
Excellent written and oral communication skills.
Strong administrative and organizational skills.
Proficient with Microsoft Office software package.
Experience working with Avaya Automatic Call Distribution Software (ACD).
Experience working with NICE Contact Center Interaction Recording Software.
Advanced knowledge and skills in Microsoft Excel
Good interpersonal and communication skills.
Ability to interact with personnel at all levels.
Demonstrate a professional work ethic.
Basic understanding of geography.
Ability to work independently and as a member of the team.
Must be a U.S. citizen with a current, active Secret level security clearance.
Must successfully complete a comprehensive 10-year criminal and credit history background check.
Bachelor’s Degree; or four (4) years of additional experience may be substituted for a BS/BA degree
Two (2) years of management experience.
Four (4) years of analytical or information processing experience in a field that equips the applicant with the knowledge, skills and abilities to successfully manage teams of analysts.