Security Operations Dispatcher - Rochester NY

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
 

Schedule
Full time
Availability
Morning, Afternoon, Evening (Includes Weekends).
Age Requirement
18 years or older
Location
Rochester, NY
Address
1500 Brooks Ave
Pay
$25.00 / hour
Job Posting
09/22/2026
Job ID
R0296563
Company
Wegmans Food Markets
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EARN A BONUS UP TO $2,500!

At Wegmans our commitment is to provide incredible service, to which the foundation is ensuring our customers, employees and visitors feel safe and secure while on our grounds. As part of our Asset Protection team, in the role of Security Operations Center Specialist, you will be responsible for the coordination of situations that impact our business, monitoring alarms for critical systems through technology, and managing daily tasks/calls. You are part of a team of professionals who provide clear, calm, and decisive direction while maintaining our high standards. You also make critical decisions on the spot to manage events with the greatest care and respect. If you are an individual who likes to work in a fast-paced environment with high expectations, diverse assignments and a collaborative team, this could be the role for you!

What will I do?

Coordinate the response for a variety of people safety situations and events that impact our business
Detect and communicate to key business areas regarding threats to the company and its employees, including extreme weather conditions, political instability, crime, terror, infrastructure failures, etc.
Analyze critical event data to determine the cause and trends; recommend corrective action
Think through situations, ask pertinent questions, solicit factual information, eliminate misinformation and ambiguity and solve problems on the fly
Take the lead in time-sensitive and complex situations that require decisive action by providing clear, calm and concise direction
Anticipate collateral issues in an event, taking the appropriate steps to mitigate those issues or notify others that can help
Provide as-needed support for various security operations, crisis response and business continuity functions
Prioritize incoming workload while maintaining a focus on people safety and security
Build relationships with key vendors, store and facility maintenance teams to provide incredible customer service