Global Clinical Supply - Process Steward - Packaging - Hybrid

As part of the Global Clinical Supplies organization, the Process Stewards work at the interface between core business processes and SAP capabilities, helping to enable efficient business operations, support enhancements, and drive innovation. The Senior Specialist, Global Clinical Supplies Process Steward ensures clinical supply chain processes are clearly defined and documented, and that they are supported by the right workflows, stakeholders, SME network, and tools such as SAP.

The Process Steward Team works closely with end users and process owner communities to ensure processes meet current and evolving business needs. Process Stewards also provide oversight and expertise in the SAP solution for their respective domain area: Packaging Execution, Clinical Labelling, Material Handling, Distribution & Logistics, Planning, Source to Settlement/Tax/Finance, Trade Operations, ISO, Relationship Management, QA, and Compliance.

This Process Steward role is specifically oriented towards the Packaging Execution, Operations Planning and clinical labelling domain, supporting business processes and SAP capabilities related to operations planning (BOMs, Recipes, Master Data/ECM, etc.), Packaging, clinical labelling and operational transactions, etc.

• • Lead the development and implementation of Global Clinical Supplies processes that align with Global Clinical Supplies short- and long-term objectives.
  • Act as the overall knowledge expert of SAP and Global processes for packaging and operation planning (BOM’s, Recipes, ECM etc) and Clinical labelling.
  • Drive business challenges to resolution with system solutions across our company's Global Clinical Supplies.
  • Support business case development (Enhancement Prioritization Management Form) and maintain the Demand Tracker for enhancement requests and prioritization.
  • Drive business process standardization, implementation, and training on new processes.
  • Ensure the integrity of a single global business process by reviewing SOPs and assessing process changes against system impact.
  • Contribute to our company's Global Clinical Supplies Global Process Steward Network, partnering with our Manufacturing Division Global Process Steward and COMET Functional Leads.
  • Support tier management and escalations for transactional issue resolution.
  • Ensure to provide support Deviations, Investigation, and CAPAs in the packaging and operations planning area.
  • Collaborate with cross-functional teams to identify process-driven opportunities to improve business performance.
  • Develop strong, trust-based, collaborative relationships to drive change and execute priorities with a group of stakeholders.

• • Bachelor’s degree in science, Engineering or similar field with 5+ years of relevant experience, or Strong Experience in Clinical Packaging and/or labelling experience.
  • Hands-on SAP experience in supply chain modules is required.

• • 5+ years of experience in Supply Chain Management or related manufacturing, packaging support and clinical labelling functions, with demonstrated experience in GXP compliance, and business process execution.
  • 3+ years of experience working with SAP Production Execution & Master data (BOMs, Recipe and ECM) and/or SAP Clinical Labelling, with demonstrated knowledge of quality management and warehouse management processes.
  • Ability to manage a portfolio of projects and initiatives.
  • Excellent written and verbal communication skills, with the ability to present complex information clearly and concisely to both technical and non-technical audiences.
  • Ability to collaborate effectively with cross-functional teams and external partners.
  • Ability to accurately identify risks to issue resolution, project timelines, scope, or deliverables, and escalate accordingly.
  • Demonstrated ability to develop strong, trust-based, collaborative relationships to drive change and execute priorities with a group of stakeholders.
  • Results-oriented, with a proven ability to execute collaborative projects and develop subject matter expertise.

• • Demonstrated expertise in system and business process design, including process analysis, optimization, and solution development, preferably within the pharmaceutical or life sciences industry.
  • Experience supporting large-scale SAP implementations, including business process deployment, system enhancement initiatives, and/or master data migration activities.
  • Experience with SAP PI sheets and Clinical packaging processes.
  • Hands-on experience with business processes.

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Where required by law, the compensation range for this role is provided below.

The salary range for the primary location of this role is:

This range reflects the Company's reasonable expectation of the base salary applicable to this role at the time of posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.