Repo Coordinator II

United States·Getzvillemid

Project & Program ManagementPMO Coordinator

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Quick Summary

Key Responsibilities

Receive referrals from in-house Collections departments, typically at the 85 day past due point, or by way of voluntary repossessions.

Technical Tools

Project & Program ManagementPMO Coordinator

Help to mitigate losses by coordinating the repossession of delinquent collateralized consumer bank auto & recreational vehicle loans (e.g., boats, RV’s, motorcycles).

Responsibilities

~2 min read

→Receive referrals from in-house Collections departments, typically at the 85 day past due point, or by way of voluntary repossessions.
→Coordinate the repossession and transportation of collateral with dedicated list of external repossession agents.
→Ensure repossession agents are provided with all necessary and accurate information to successfully recover collateral.
→Interact with in-house collectors, external vendors, attorneys and law enforcement to ensure successful recovery of collateral.
→Research value of collateral in order to provide information to Remarketing Team to determine the cost and benefit of repossession activity.
→Perform skip-tracing as necessary to locate collateral if repossession agents are unable to locate collateral after two attempts. Make customer contact in order to coordinate payments or collateral surrender.
→Perform collections activities as needed.
→Negotiate settlements with mechanic’s lien holders, impound lots, marinas, dealerships, etc.
→Participate in Audits at vendor sites as requested by management.
→Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
→Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
→Promote an environment that supports belonging and reflects the M&T Bank brand.
→Complete other related duties as assigned.

Works 200+ accounts per week.

Direct contact with external repossession agent vendors, attorneys and law enforcement.

This position has customer contact.

A combined minimum of 3 years’ higher education and/or relevant work experience.

Ability to travel up to 10% of the time.

Nice to Have

~1 min read

Bachelor’s degree.

Collections or repossession experience.

Knowledge of M&T Bank systems.

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.55 - $34.25 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Getzville, New York, United States of America