Manager - Ground Operations

Manager - Ground Operations

Department

Flight Training Program

$59,724 - $88,987; commensurate with experience

The Ground Operations Manager, as a direct report to the Director of Aerospace – Airport Operations (DAAO), is responsible for the strategic management of ground operations for the MTSU Flight Training Program to ensure safety, compliance, and efficiency. Performs other related tasks and special projects as assigned.

Key Responsibilities:
- Operational Oversight: Oversees daily ramp operations, including aircraft ground movements, servicing, and parking.
- Scheduling and Dispatch: Effective execution of aircraft scheduling strategy, including oversight of aircraft dispatch operations
- Safety and Compliance: Works closely with Assistant Director of Flight Training, Flight Training Managers, Manager of Aircraft Maintenance, and other key stakeholders to maximize safety, optimize operational efficiency, and ensure regulatory compliance.
- Staff Leadership: Recruit, train, schedule, supervise, evaluate, and develop Ground Operations Coordinators and 70+ student dispatch/line service personnel.
- Maintenance Coordination: Coordinate with maintenance staff for scheduled and unscheduled aircraft maintenance.
- Customer Service and Finance: Act as a point of contact for students and instructors. Coordinate flight training, financial recordkeeping, invoicing of training activities, and audit readiness.
- Data Accuracy: Ensure accurate and up-to-date tracking of aircraft maintenance events and student financial and operational records.

Bachelor’s degree required, with a strong preference for a degree in Aviation Management, Aerospace, Business Administration, or a related field.

An Associate’s Degree and two (2) years of directly related aviation experience may be considered in lieu of the Bachelor’s Degree.

Minimum of two (2) years of progressive experience in aviation operations, collegiate flight training, or a similarly complex operational or logistical environment. At least one (1) year must include supervisory or managerial responsibility.

Leadership experience in Part 141 collegiate flight training programs or university administrative systems related to aviation.

- FAA Dispatcher Certificate
- FAA Private Pilot Certificate
- CPR/AED/First Aid Certification

Cover Letter & Resume Required

Application Review Date: May 27, 2026

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