~5d ago

Ambulatory Quality Care Gap Specialist

Orangeburgmid

Other

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Overview

Job Description SummaryThe Ambulatory Quality Care Gap Specialist supports MUSC Health quality initiatives through patient outreach, medical record review, data retrieval, documentation,

Technical Tools

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The Ambulatory Quality Care Gap Specialist supports MUSC Health quality initiatives through patient outreach, medical record review, data retrieval, documentation, and completion of approved care gap closure workflows.

MUSC Community Physicians (MCP)

Employee

Temporary

CC004923 MCP - Orangeburg - Administration

Hourly

Health-23

This position works with assigned patient populations and quality reports to identify open care gaps, contact patients when outreach is needed, retrieve supporting records from approved sources, document outreach and findings in Epic, and complete applicable care gap workflows when documentation requirements are met.

The position serves as a non-clinical member of the ambulatory care team and works collaboratively with providers, clinical staff, practice leadership, care coordinators, and quality teams to support organizational quality goals, improve documentation accuracy, and promote timely completion of preventive and chronic care services.

Requirements

~2 min read

Bachelor's degree from an accredited college/university and one year of work experience in a Medical Office, Call Center, and/or customer service business environment; or a high school diploma or equivalent (GED) and three years of experience in a Medical Office, Call Center, and/or customer service business environment and a minimum of one-year satisfactory work experience in MUHA scheduling is preferred. The position requires strategic planning and analytic skills, ability to manage multiple projects, problem solving and service recovery skills; ability to work in a stressful, fast paced environment required. Must be able to work independently with attention to detail, strong written and verbal communication skills, and discretion with managing confidential patient and market information. Extensive experience with EPIC Cadence platform preferred. Proficiency with Microsoft Office Suite Products especially Excel, PowerPoint, and Word preferred.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees