Volunteer - On-Call Site Assistant - ARCHES

This volunteer position provides direct support to sheltering services at the ARCHES Project sites in Polk and Marion counties. Responsibilities include supporting daily tasks such as monitoring shelter activity, storing belongings, and assisting clients with settling in during emergency or weather events.

• Pass MWVCAA background screening.
• Consistent attendance and punctuality.
• Availability to volunteer during available shifts.
• Follows all MWVCAA safety and security policies, and follows instructions by Leads.
• Compliance with non-discrimination and conduct policies.
• Refrains from substance use during volunteer shifts, and refrains from distribution of any substances.

• →Provides program support, such as: check in, cleaning, site upkeep, laundry and supportive services.
• →Provides client engagement and assistance, monitoring client and facility safety.
• →Performs supportive tasks like hygiene kit or snack distribution;
• →Employs de-escalation techniques and makes quick decisions in response to guest or client incidents.
• →Performs cleaning, janitorial, and other tasks related to sheltering operations.
• →Maintains appropriate boundaries with clients and coworker volunteers at all times.

• →Indoor and outdoor work environments with frequent interruptions, demands, and noise.
• →Close quarters, often with a public client population experiencing homelessness, substance use disorders, and/or severe and persistent mental illness, and/or unpredictable behavior.
• →Exposure to trash and potential biohazards.
• →Volunteer shift options may vary between early morning, evening and nights, including overnight.