Front Desk Agent

Poipu Kaimid

OtherFront Desk Agent

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Quick Summary

Overview

Hourly Rate: $23.49 Hourly Wage: $23.49 Job Status: Casual (0-19 / hours per week).Are you looking for a place where meaningful moments are made together? At Aqua Aston Hospitality (AAH),

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OtherFront Desk Agent

Hourly Rate: $23.49

Hourly Wage: $23.49

Job Status: Casual (0-19 / hours per week).

Are you looking for a place where meaningful moments are made together?

At Aqua Aston Hospitality (AAH), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Guest Services Agent at AAH, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where we are empowered to be our best selves.

What We Offer

~2 min read

✓Free on-site parking

✓Complimentary coffee and tea

✓Employee breakroom amenities (refrigerator, microwave)

✓Quarterly celebrations and awards

✓Local restaurant discounts

✓Discounted theme park tickets and rental cars

✓Community service opportunities

✓Checks Owners/guests into their villas for their stay, and reviews property amenities, services, hours of operations, and local areas of interest and activities.

✓Actively listens and responds positively to guests' questions, concerns, and requests and contacts other departments to help resolve guest issues.

✓Identifies and explains room features to guests (e.g., use of room key, ice, and vending areas, etc.)

✓Follow up with Owner/guests to ensure their requests or problems have been met to their satisfaction.

✓Answers telephone calls and routes calls to the proper department as applicable.

✓May be asked to assist with bellman and runner duties depending on facility or location.

✓Welcome and greet guests and anticipate and address their needs.

✓Interact with colleagues and guests professionally and promptly.

✓Contribute to team goals.

✓Always follow company policies and safety procedures.

✓Available to work various shifts, holidays, and both weekend days.

✓Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

✓Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance.

✓Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.  #imvwro